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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,779 Reviews

2,779 Reviews of Vera Cadillac - Service Center

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January 18, 2024

Just like the last time I was there the service and staff are top notch . I will be back :) More

by scottddvdsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jan 18, 2024 -

Vera Cadillac responded

Thank you, Scott, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 18, 2024

Picked up the car, found the problem, cleaned it, delivered it back. Provided a rental and exp MJ aired the problem More

by h.r.quadracci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
Jan 18, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 17, 2024

I was in and out quickly. Eric answered all my questions, kept me informed and was quick to answer any other concerns via text message. Very happy with his service. More

by LIZZI775
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 17, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

January 16, 2024

Excellent customer service. Attending my requirements in a timely matter. Very informative with the required service. More

by chill111
Recommend Dealer
Yes
Jan 16, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 16, 2024

It was pretty decent Cost of repairs was higher than expected but the person I worked with was amazing. He was kind and courteous and was able to work out the pricing to something more agreeable. More

by ANNICHELLE
Recommend Dealer
Yes
Jan 16, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 15, 2024

Vera is great. The pickup and delivery option is one of the most convenient. I do not care for using Avis and budget for loaners and the Lyft service has not always More

by Jonathon.gutierrez
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Jan 16, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, Jonathon, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

They are very professional and have a lot of knowledge, also have great communication with you. And you are treated like family More

by PENA3627
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 14, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

Quick to answer questions, prompt vehicle assessment and timeline. I didn't feel as though I was chasing someone to get an update on the status of my vehicle. More

by frybreadinspector
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Jan 14, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

Easy to work with and accommodating. David had great communication and kept me updated through the whole process. More

by stephanie.hess954
Recommend Dealer
Yes
Employees Worked With
David
Jan 14, 2024 -

Vera Cadillac responded

Stephanie, we are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 14, 2024

Very Welcoming. Someone is always there to greet me and make sure my service advisor knows I am there. Michael makes sure all coupons are applied . He arranges a Lyf More

by geoff.monsalvatge
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Jan 14, 2024 -

Vera Cadillac responded

Thank you, Geoff, for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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