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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,695 Reviews
Call Service Center (844) 517-0823

2,695 Reviews of Vera Cadillac - Service Center

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November 30, 2023

Everything I expected I was very satisfied with Nestor service Will recommend Vera to my friends More

by serrvila0915
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Nov 30, 2023 -

Vera Cadillac responded

It's great to hear that Nestor was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 30, 2023

Amazing customer service & delivery of vehicle. Chris, Alejandro & Gabino were phenomenal in this process! I should’ve switch to Vera long time ago! So happy! More

by PATRICIAFERNANDEZ330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen, Alejandro Padron
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Dec 01, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you, Patricia. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 30, 2023

Mr. Raymond was very patient and helpful during the 2 days of negotiating with insurance agents. He answered all of my questions about the operation of the vehicle, and made himself available for any que More

by byrd7878
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
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Dec 01, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 29, 2023

Every time I have a service need, I reach out to Conrad and have always received excellent assistance. Appreciate his professional demeanor. More

by joebertolone2020
Recommend Dealer
Yes
Employees Worked With
Conrad
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Nov 29, 2023 -

joebertolone2020 responded

Whenever I have reached out to Conrad for my service needs, he responds immediately and best of all get what's needed taken care of almost immediaely. He is very good at what he does and is a pleasure to work with

Nov 29, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Joe. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 29, 2023

Efficient and friendly. Appointment was made on the app; however did not appear on dealerships' books. Eric accommodated me at my desired time. More

by Ms. Hodges
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 29, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 28, 2023

Gio is Amazing ! Dealership was very helpful and took care of my needs right away. More

by vrodriguez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 29, 2023 -

Vera Cadillac responded

It's great to hear that Giovanni was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 26, 2023

Prompt, friendly service. Good customer service Takes good care of his customer Amicable, friendly and knowledgeable More

by HTACCESS
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 27, 2023 -

Vera Cadillac responded

We are pleased to hear Nick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

November 26, 2023

Eric was very helpful in getting the issue hopefully taken care of. The vehicle has been in at least three other times for the same issue. More

by sespieg
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 27, 2023 -

Vera Cadillac responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 25, 2023

Everything was taking care very professionally I'm very pleased with the way everything was done More

by GUERREROV
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Nov 25, 2023 -

GUERREROV responded

Conrad Hernandez took care of everything. Pick up car, maintenance and delivery in a very professional way.

Nov 25, 2023 -

GUERREROV responded

Change my dealer from Williamson because service and red carpet pick up was excellent

Nov 26, 2023 -

GUERREROV responded

All maintenance work was done professionally and in time. Red carpet pickup and delivery was great and that’s why I change dealer for service. Also my daughter lease recently from you instead of the dealer she use to buy from. She saw the quality of your service and changed dealer

Nov 27, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that Conrad had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 25, 2023

Always professional and look out for customers best interests. Do not take my vehicle anywhere else. More

by KCMTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad in service department
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Nov 27, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Gustavo, Conrad, and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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