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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,694 Reviews
Call Service Center (844) 517-0823

2,694 Reviews of Vera Cadillac - Service Center

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January 13, 2024

Alex listen to my concerns and the most I like about Vera Cadillac you guys make so convenient to stay and wait or go home and wait with courtesy rideshare More

by bizeeb1896
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Report | Print
Jan 14, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Very expedient. Very professional and helpful. It was a pleasure to have everything done on my car in such a short amount of time. More

by herbe007
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 14, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

So good that I look forward to getting another XT6 when my lease is up. I usually do not repeat cars. I love my car and love the dealership! More

by liperds
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
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Jan 14, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Prompt professional friendly service The staff at Vera CADALLIC offered prompt professional friendly service! I'm lost for words. More

by sweetdeneen7
Recommend Dealer
Yes
Employees Worked With
Mikel
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Jan 14, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

They hit one of my rims at the delar ship and don't say nothing about it More

by KHALEDELKERDAWI
Recommend Dealer
No
Employees Worked With
Anwar
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Jan 14, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

January 13, 2024

Excellent first time service experience Everyone was friendly and the wait time was short Perfect More

by TRACISHUR
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jan 14, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Professional, efficient, prompt I like to work with him. He's very professional, efficient and prompt to responding. More

by highly.favored08as49
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Jan 14, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

It was great David was excellent kept me up-to-date and informed about Everything that was going on with my vehicle. More

by scott680
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 14, 2024 -

Vera Cadillac responded

Thank you, Scott, for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 13, 2024

Wasn't honest in the beginning and when they was correcting the issue the communication was poor. More

by flapipeline
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
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Jan 14, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

January 11, 2024

The service and staffing are incredibles! Excellent costumer service, service advisor are good, I’m satisfied! More

by FRANGO1229
Recommend Dealer
Yes
Employees Worked With
Serví
Report | Print
Jan 11, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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