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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,768 Reviews
Call Service Center (844) 517-0823

2,768 Reviews of Vera Cadillac - Service Center

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February 15, 2024

Exceptional attention and personalized service. We wouldn't go anywhere else for a Cadillac or GMC. Everyone is great from start to finish. More

by Rami1homebase
Recommend Dealer
Yes
Employees Worked With
Louis Vera and Carlos
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Feb 15, 2024 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 15, 2024

I have been a customer of Vera Cadillac for many years and have always found them to be excellent. More

by KOEPPELBB
Recommend Dealer
Yes
Employees Worked With
Edwin
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Feb 16, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 14, 2024

Over diagnosed and over charge They tried to have me replace my calipers when they were fine More

by MRPUMPALOT
Recommend Dealer
No
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Feb 14, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

February 14, 2024

Great Service Very good Advisor Gio is very good advisor Great service Good communication Gio number one More

by princesapr1965
Recommend Dealer
Yes
Employees Worked With
Gio
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Feb 14, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gio here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 14, 2024

Excellent service! !! Best team ever Great customer service, checked my car very carefully to ensure my family is safe when driving, love the coffee, snacks, and waiting More

by maisonavej
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Feb 14, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

Had my car for a week before it was even looked at Why set appointment More

by PJO340
Recommend Dealer
No
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Feb 13, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

February 13, 2024

I did not have an appointment. They were very pleasant and took my vehicle right away. The time spent at the dealership was minimal More

by JMDIGNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

Amazing staff, very professional, polite and helpful I always recommend them to everybody Amazing experience More

by tonyvigoa7
Recommend Dealer
Yes
Employees Worked With
Anwar
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Feb 13, 2024 -

Vera Cadillac responded

Thank you, Tony, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

Polite, professional The pick the car only One pick the car for the service and the second on brought it back. More

by MIKISHAHAF2011
Recommend Dealer
Yes
Report | Print
Feb 14, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 13, 2024

Amazing staff, very polite, friendly and professional team, I always recommend them to everybody, especially family and friends More

by tonyvigoa7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Feb 14, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Tony, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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