2,678 Reviews of Vera Cadillac - Service Center
Appointment was scheduled in a timely manner. Pickup, service, and return of vehicle was done in a highly efficient and professional manner. Good job! Pickup, service, and return of vehicle was done in a highly efficient and professional manner. Good job! More
It appears that the dealership is efficient in handling the appointments. The car pick up was fantastic and on time. The communication was excellent every step of the way. The service gentleman was very he the appointments. The car pick up was fantastic and on time. The communication was excellent every step of the way. The service gentleman was very helpful and attentive. More
The service center here rocks! They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car More
I appreciate the Great customer service and convenience. I highly recommend Vera Cadillac. I will service my car there again. I highly recommend Vera Cadillac. I will service my car there again. More
Words can’t express how many countless times Gus & Leo have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being covered by Gus’s leadership and customer service as well Leo’s knowledge literally make rotating these trucks manageable! They keep me going, literally! There’s no way I could maintain my fleet w superb excellence and in top shape of all my Escalades if it literally wasn’t for Rich (Vera Cadillac Superiority in Everything- Sales, Repairs, & Family like Mentality, his Customers Service for his clients and genuine love for his entire team) Gus (Genuine Customer Support, High Emotional Intelligence & Leadership) and Leo( Wickedly fast wit and know how w almost every model Cadillac) I wouldn’t be in business. Say what you want, for me hands down these guys have my back EVERY SINGLE TIME! Simply put, it’s Vera for me! More
Nathan is fantastic. But my 2024 Mazda only came with one key and Vera won’t pay for a second key. I never thought when vehicle shopping I would need to ask if it comes But my 2024 Mazda only came with one key and Vera won’t pay for a second key. I never thought when vehicle shopping I would need to ask if it comes with 2 keys. They feel I am responsible for purchasing a second key. I just spent over $30,000. And Vera can’t provide a second key. I was told had I bought my car at a Mazda dealership I could get a second key at no cost. So that tells me I should have made my purchase at a Mazda dealership. Not happy having to spend more $$$ for a key fob!!! More
I had an exceptional experience with Vera Cadillac and GMC. The service provided by Christopher Alejo was outstanding. He was professional, attentive, and made sure all my concerns were addressed. The tea GMC. The service provided by Christopher Alejo was outstanding. He was professional, attentive, and made sure all my concerns were addressed. The team went above and beyond to ensure everything was handled efficiently. I highly recommend their services and will definitely return in the future. More