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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,678 Reviews

2,678 Reviews of Vera Cadillac - Service Center

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December 19, 2024

Thank you Nestor for your service and attention, I would recommend to others to use this dealership. More

by MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Dec 19, 2024 -

Vera Cadillac responded

Marilyn, thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 19, 2024

I am very happy with Vera Cadillac's service. Love the concierge service as well. More

by OCRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Dec 19, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 19, 2024

Nester my service advisor is the best! He kept me informed about the progress on my vehilce More

by kellymmears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Kelly. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 16, 2024

Appointment was scheduled in a timely manner. Pickup, service, and return of vehicle was done in a highly efficient and professional manner. Good job! More

by ldslconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Headley in the Service Department
Dec 16, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 15, 2024

It appears that the dealership is efficient in handling the appointments. The car pick up was fantastic and on time. The communication was excellent every step of the way. The service gentleman was very he More

by moorela19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t have to communicate or did I come in contact with any individual from the above departments
Dec 16, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 15, 2024

The service center here rocks! They took very good care of me and my service agent went above and beyond to see that I was comfortable while waiting for my car More

by Ghartcaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 14, 2024

I appreciate the Great customer service and convenience. I highly recommend Vera Cadillac. I will service my car there again. More

by luis64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, Luis, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2024

Words can’t express how many countless times Gus & Leo have genuinely had my back. Rich definitely knows how to hire legends. I have more cars then I can handle but my Escalades..dealing or rather being More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Robert. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2024

Nathan is fantastic. But my 2024 Mazda only came with one key and Vera won’t pay for a second key. I never thought when vehicle shopping I would need to ask if it comes More

by robinmvan
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet sales are responsible for bringing me to Vera.
Dec 15, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

December 12, 2024

I had an exceptional experience with Vera Cadillac and GMC. The service provided by Christopher Alejo was outstanding. He was professional, attentive, and made sure all my concerns were addressed. The tea More

by Jorgesoto621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Dec 12, 2024 -

Vera Cadillac responded

Thank you, Jorge! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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