Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,694 Reviews
Call Service Center (844) 517-0823

2,694 Reviews of Vera Cadillac - Service Center

Sort by
February 10, 2024

I took my car for repair and the all staff was helpful and knowledgeable, I highly recommend Vera Cadillac More

by SAMY16710
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

I brought my car in to be fixed y'all drove it into a pole. It then took an extra week to get my car back More

by Mtstevison
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

Vera Cadillac is a very professional and trustworthy dealership. I would recommend it to anyone and everyone I know further service and understanding. More

by Jsmiamiinvestment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Nick
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 09, 2024

Nick was great to work with professional and courteous Concierge pick up and drop off a vehicle made a big More

by SAMUEL_GUREVICH
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 10, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2024

Vera Cadillac has always treated me and car with the utmost professionalism. I would never go for maintenance to any other dealership More

by CURRENTEVENTPLAN
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Feb 09, 2024 -

Vera Cadillac responded

It's great to hear that Edwin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

February 08, 2024

Top tier excellent service. Vera always takes care of me and my family. First class all the way. More

by oliviera.vernon
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Feb 09, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Service was done quick and efficient! I need a little body work on fender, was sent to body shop, I was told they replaced the whole fender, and it would be expensive not very pleased wi More

by ronrico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Feb 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Great communication and quality services. They provide good follow-up and ongoing updates. The valet service at home is so helpful. More

by MADAM.LLC
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Feb 07, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Good, service was timely, although I did have to wait in my car for 25 minutes as the advisor was occupied on something else. More

by RIOS.KARLA1213
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 07, 2024 -

Vera Cadillac responded

We are very happy to have provided you with an overall positive experience, Karla! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2024

Outstanding service from the time dropping the car off to picking it up. Giovanni is excellent in what he does More

by Atiles30
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Feb 07, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

1
...
48
49
50
...
270