Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,693 Reviews
Call Service Center (844) 517-0823

2,693 Reviews of Vera Cadillac - Service Center

Sort by
February 16, 2024

Great service experience fast and excellent service. Eric was very helpful and answered all of my questions . More

by JMEISTER8893
Recommend Dealer
Yes
Employees Worked With
Eric tellecha
Report | Print
Feb 16, 2024 -

Vera Cadillac responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

Use of my warranty paid for itself Engine repair paid for by using the Vera warranty More

by vicmr
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 18, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

For years, Anwar takes care of my car, keeping my family safe, providing the most wonderful experience. He is simply the best, and I congratulate Vera for having a top customer service team. More

by maisonavej
Recommend Dealer
Yes
Employees Worked With
Anwar
Report | Print
Feb 18, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Anwar always delivers such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 16, 2024

Didn't offer me a beverage or anything. For my other cars they usually take me to a waiting room or something. Should give other options not just wait outside where the other cars are drivi More

by sashaseg1016
Recommend Dealer
No
Report | Print
Feb 18, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

February 15, 2024

All good ? ? This time the experience was excellent, Mikell he was helping me during the service, he make great job More

by JP
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Feb 15, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mikell delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 15, 2024

Exceptional attention and personalized service. We wouldn't go anywhere else for a Cadillac or GMC. Everyone is great from start to finish. More

by Rami1homebase
Recommend Dealer
Yes
Employees Worked With
Louis Vera and Carlos
Report | Print
Feb 15, 2024 -

Vera Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 15, 2024

I have been a customer of Vera Cadillac for many years and have always found them to be excellent. More

by KOEPPELBB
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Feb 16, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 14, 2024

Great Service Very good Advisor Gio is very good advisor Great service Good communication Gio number one More

by princesapr1965
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Feb 14, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gio here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 14, 2024

Excellent service! !! Best team ever Great customer service, checked my car very carefully to ensure my family is safe when driving, love the coffee, snacks, and waiting More

by maisonavej
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Feb 14, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 14, 2024

Over diagnosed and over charge They tried to have me replace my calipers when they were fine More

by MRPUMPALOT
Recommend Dealer
No
Report | Print
Feb 14, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Leo Pena Service Manager

1
...
45
46
47
...
270