Vera Cadillac - Service Center

Very professional, punctual, and worked with my schedule He was a good listener and suggested a tire rotation He was a good listener and suggested a tire rotation More

I went car shopping (something I abhor doing) and not knowing if I wanted an SUV or a sedan. I had been driving an 16 year old Buick sedan since the pandemic started as my parents gave up driving and gav knowing if I wanted an SUV or a sedan. I had been driving an 16 year old Buick sedan since the pandemic started as my parents gave up driving and gave me their car (as my jeep imploded as well). Kamel B was my sales rep and he was very patient with me as I bounced back and forth between wanting an CT5 verus a XT5. We did some test drives and I fell back in love with an SUV. Kamel was professional, patient, always tenacious, and funny enough to make me enjoy the experiences. Carlito in Finance was professional as well and Conrad in Service helped me with a small dashboard compartment that I could not open. I look forward to dealing with Vera with my 2021 XT5 and hopefully buying other vehicles there in the future. More

I was treated like a super star, vehicle was done on time cleaned and perfect service. cleaned and perfect service. More

Always excellent and beyond. Their service is consistently outstanding. They truly make me feel like family. Their service is consistently outstanding. They truly make me feel like family. More

Vera is my go to Cadillac dealership. The service guys are great! Super helpful and nice. Conrad is always available to answer any of my questions and he looks out for me. As long as he i The service guys are great! Super helpful and nice. Conrad is always available to answer any of my questions and he looks out for me. As long as he is there he will be my service guy. More

I purchase a suv in less than a year transmission fail . in a year after lifters fail tracksion lights stability link's and everything they say warranty company they dont take responsibility for nothing. My in a year after lifters fail tracksion lights stability link's and everything they say warranty company they dont take responsibility for nothing. My truck was there for atlases 8 months they cliam they give 1 year warranty free but everything go though yr warranty company my service advertiser Nick was great he fellow up with me they all about money there and customer service last I gave that dealership $15.000 cash i got a raw deal with that purchase it was good i purchase extended warranty or alese i would be screw. More

Oil change took almost 3 hours too long. The city contracts take away from the Cadillac experience The city contracts take away from the Cadillac experience More

For the price we pay for a simple oil change, filling up the tires should not be missed. How can I trust they changed the oil or the filter? the tires should not be missed. How can I trust they changed the oil or the filter? More

Great experience Everything happened the way they said, he was going to call me when the technician saw the car he did, told that he will call when the car was ready he did when I went to pick up the car i he was going to call me when the technician saw the car he did, told that he will call when the car was ready he did when I went to pick up the car it was detailed ready for me it was spotless More

Fantastic Everything he said he did called me when the technician saw my car when the car ready he called told me my was ready the car was ready and car cleaned inside and out dropped off the loaner and w technician saw my car when the car ready he called told me my was ready the car was ready and car cleaned inside and out dropped off the loaner and went no waiting it was a great experience More