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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,693 Reviews

2,693 Reviews of Vera Cadillac - Service Center

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March 30, 2024

my experience with Vera was geat, excellent in fact. Nevertheless I totally dislike a $310 per hour diagnostic rate. That is outrageous!!!! Christopher was professional, friendly, emphatic and very thor More

by LAVORAHOLIDAY3198
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Mar 31, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 29, 2024

They are always ready to help us with our cars needs and the service is great More

by Rey R
Recommend Dealer
Yes
Employees Worked With
Eric Pellechea
Mar 30, 2024 -

Vera Cadillac responded

Thank you so much, Rey, for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 29, 2024

Michael went the extra mile to help me. I was really disappointed since the parts needed took over 6 months . But he did his best to help me More

by Pmfernandez123
Recommend Dealer
Yes
Employees Worked With
Michael. he was awesome and went the extra mile to help us
Jul 08, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 28, 2024

Very experienced and knowledgeable of the business And curtesy up most He treats customers like family More

by PARTS009
Recommend Dealer
Yes
Employees Worked With
Giovani Rubio
Mar 28, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 26, 2024

5 Amazing! !! Truly amazing Everything was amazing. The experience the service everybody there is very helpful and treat you like family. More

by REYDELASFRITAS
Recommend Dealer
Yes
Employees Worked With
Gio
Mar 26, 2024 -

Vera Cadillac responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2024

My experience is amazing I have been a customer for 7 years and I keep on going back because of. Their wonderful customer service my advisor is Chris and is the best! Always explaining what my car needs More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Vera Cadillac responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2024

Very professional and knowledgeable Mr . Diaz worked hard to get us the best deal and the car we wanted . He answered all our questions and was a pleasure to work with. More

by FRANTZY0721
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Mar 23, 2024 -

Vera Cadillac responded

Thank you for your kind words for Jose Diaz and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 21, 2024

Great, fast, perfect My favorite tram Great overall service, communication Thank you very much Thanks More

by FRITZ FANDINO
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Mar 21, 2024 -

Vera Cadillac responded

Fritz, Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 21, 2024

Thoroughly impressed with the premium service and exceptional care provided with the attention to detail. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Mar 22, 2024 -

Vera Cadillac responded

Jerry, Thank you so much for your excellent review! We are so glad that Gio had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 20, 2024

I arrived on time for my appointment and did not have to wait to be helped. I was greeted the minute I arrived. He explained everything included in the service and how long the service would take. More

by al_gonzalez16
Recommend Dealer
Yes
Employees Worked With
Mikel Hernandez
Mar 21, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 22, 2024 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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