Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,678 Reviews
Call Service Center (844) 517-0823

2,678 Reviews of Vera Cadillac - Service Center

Sort by
December 28, 2024

I have been a Customer if Vera for several years and is because of their great service department especially Chris Alejo, he has been my service advisor for several years and he is excellent, is polite More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with so many positive experiences! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 26, 2024

The replace the air filter the don't tie the bolts , let all bolts lose More

by pineda1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel brown
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Pena Service Manager

December 24, 2024

David was very courteous and kind to me and make sure the car was washed and ready ahead of time More

by MAILDEEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service dept
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 22, 2024

The person who assisted me (Alex) did a terrible job, apparently he had personal problems and I had to pay the price, when they gave me the car I found a loose screw on the floor and they did not return More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Report | Print
Dec 23, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you Gustavo Rodriguez Service Director

December 21, 2024

Best Cadillac dealership in Miami Dade, I've seen a few before getting my car and you guys are definitely the ultimate destination. More

by zamuners
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Dec 23, 2024 -

Vera Cadillac responded

Thank you for the five-star rating. Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2024

Vera has always an impeccable service. Punctually Giovanni reached out to me at the 20k miles point making sure my pick up was planned at my earliest convenience. Oil change and tires swop More

by zamuners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Report | Print
Dec 23, 2024 -

Vera Cadillac responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2024

Very pleased with the service at this location. Chris is amazing everything was hassle free. More

by YAELJUJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 21, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2024

Giovanni is the best consultant. I highly recommend him. Thank you for everything I’m super satisfied More

by Eli M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Dec 21, 2024 -

Vera Cadillac responded

Thank you, Eli! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 20, 2024

Everything was pleasant from start to finish. Great selection of vehicles and at great prices. More

by ehutchinson610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

December 20, 2024

Carlos Caballero was Beyond helpful and professional! Always kept us updated! I Recommend Carlos 100%. More

by varon1kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Carlos was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

1
...
3
4
5
...
268