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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,693 Reviews
Call Service Center (844) 517-0823

2,693 Reviews of Vera Cadillac - Service Center

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April 06, 2024

Customer service was great since I got in with my Yukon all the way till I checked out. Conrad was amazing with his follow up More

by Sergio Nieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
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Apr 08, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business, Sergio, and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 06, 2024

Very profesional Attention to detail On time and courtesy From Start to finish they make you welcome More

by paiza60
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Apr 08, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2024

Christopher always takes care of my needs and concerns, from ordering new parts to making sure I have a loaner car available and picking up and delivering my vehicle before and after service to different l More

by eric.otero75
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
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Apr 04, 2024 -

Vera Cadillac responded

Hi Eric: It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christopher always meets your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2024

Easy to make an appointment, anwar was professional & friendly. Car was serviced quickly and washed and detailed. Pick up was easy and no wait to pay More

by LAMCCLEARY11
Recommend Dealer
Yes
Employees Worked With
Anwar
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Apr 03, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Anwar was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2024

Vehicle came back damaged from repair. Called multiple times. No one has called back or reached out regarding it. Vera’s 5 minutes from my home but I’ll gladly drive longer from now o More

by leogaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Apr 03, 2024 -

Vera Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager 954-517-7842

April 03, 2024

Easy. Pleasant. Quick. I had an enjoyable experience Everyone was attentive, courteous and friendly Thank you More

by REDCC5
Recommend Dealer
Yes
Employees Worked With
Mikel
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Apr 03, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2024

Always had a good experience with Christopher. I always go back to him. He keeps me informed and explains everything clearly. More

by Raffiet33
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Report | Print
Apr 03, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Christopher here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2024

Christopher always goes above and beyond to make sure I'm well taken cared of in a timely manner More

by Raffiet33
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
Report | Print
Apr 03, 2024 -

Vera Cadillac responded

We are very happy to hear that Christopher provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2024

Great service department , especially Michael Crato. Lewis is wonderful sales person and will purchase another car from him. Thank you! More

by linsay121477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Vera Cadillac responded

Thank you! Michael, Lewis, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 30, 2024

Great service as always which is why I always get my service done here and will continue to come back More

by lagunadan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 30, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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