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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,678 Reviews
Call Service Center (844) 517-0823

2,678 Reviews of Vera Cadillac - Service Center

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January 11, 2025

Easy scheduling and the service department was courteous and on time. Dave is a knowledgeable and professional service advisor. More

by georgedadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 13, 2025 -

Vera Cadillac responded

George, It's great to hear that Dave and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 11, 2025

El empleado que me atendió fué muy amable y noté que le interesaba me sintiera feliz. Pero cuando el valet parking me entregó el carro, tuve que regresarme porque 2 gomas tenían diferentes Lbs de aire, 1 More

by Vera2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Departamento de servicios y reparación
Report | Print
Jan 13, 2025 -

Vera Cadillac responded

Xiomara, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gustavo Rodriguez Service Director

January 10, 2025

David made a difficult situation very smooth and easy. He communicates well and insures great customer service More

by ZONT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 10, 2025 -

Vera Cadillac responded

Thank you for the kind words for David and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 08, 2025

Great team, great experience. I am very happy that we visited this dealership to purchase our new car. More

by steven.garcia8689
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Vera Cadillac responded

Steven, Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 07, 2025

Giovanni is an awesome service advisor! He makes the visit very comfortable and convenient. Great experience every time! Keep it up team! More

by amitsharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIOVANNI RUBIO
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Jan 07, 2025 -

Vera Cadillac responded

Amit, Thank you so much for your kind words for Giovanni, and for taking the time to leave us this wonderful service feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

January 05, 2025

Great service friendly staff would come back only problem the mechanic broke the cap to my windshield washer More

by FEWQUAY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Experience The Vera Difference Gustavo Rodriguez Service Director

January 04, 2025

Very professional and knowledgeable service I am very happy with my Cadillac and the Service i received More

by DOTLEE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 29, 2024

Nester Suarez is an exceptional service advisor, always letting me know what was happening with my car. Vera Cadillac is awesome. More

by 280035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Néstor Suarez
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 28, 2024

The service was excellent. Courteous, and fast. You provided very g[d service Thank you More

by PEGGYMARTIN0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

December 28, 2024

I been twice to the dealership to do an oil change and the experience have been amazing. More

by hammerhead2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Dec 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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