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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,693 Reviews

2,693 Reviews of Vera Cadillac - Service Center

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July 06, 2024

The service was exellent . Promptly .I’m very satisfied. .my advisor Mike was professional and nice More

by ELYSYPENABUSINESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ( Service department)
Jul 08, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

July 04, 2024

Amazing Service. Alex raised the bar to highest levels. Also appreciate the team he is surrounded around. They helped us get back on road from an emergency breakdo More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 05, 2024 -

Vera Cadillac responded

Ben, it's great to hear that Alex was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

July 01, 2024

Alex was great in getting everything done to my Cadillac that needed repair. He took great care of me and I am very thankful to Alex and Vera Cadillac for the great service and care! More

by irogers3rdgrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 01, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 29, 2024

Perfect visit didn’t have to wait too long and got everything taken care of through my service advisor. More

by Cwhitlock78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jun 30, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 29, 2024

I have been a satisfied customer of Edwin Montoya for 10 years. He is very professional, helpful & explains everything to me. He is the best of the best!! More

by krazycarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

June 28, 2024

Excellent service and professional staff. Michael processed my vehicle for service and provided me with a loaner through Pine Rental. Michael communicated with me throughout the process. Th More

by keithbm028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and David
Jun 30, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Keith, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 26, 2024

Excellent everything I am happy. Sorry I can’t speak English thank you very much. More

by Maritzabarros
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jun 26, 2024 -

Vera Cadillac responded

Thank you, Maritza, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 22, 2024

Everyone is very attentive. It was great experience purchasing this vehicle from Vera. I will definitely be a returning customer. More

by troysims1148
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Vera Cadillac responded

Thank you so much, Troy, for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

June 22, 2024

Great service! Fantastic team. They treated me really good and worked with me to get the deal done. More

by zrkobrin
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Pizzaro, Kaij Wilder
Jun 24, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 20, 2024

MY BATTERY WAS COMPLETELY GONE? COULD NOT CUT MY VEHICLE OFF ON MY 2018,XT5. IT WAS ON A SATURDAY SERVICE ADVISOR MR. EDWIN AND SERVICE MANAGER MR. LEONARDOP GREETINGS MR. BULLARD W More

by kimbullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR MR. EDWIN, AND SERVICE MANAGER, MR. LEONARDOP OUTSTANDING PERFORMANCE.
Jun 21, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department, Kim! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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