Vera Cadillac - Service Center

This dealership was great. Jean from the Buick department was extremely helpful in getting me my car. It was very clean and everyone was very attentive. The only negative is that I have been hounded for surv was extremely helpful in getting me my car. It was very clean and everyone was very attentive. The only negative is that I have been hounded for surveys despite completing one or two already. Besides that, great work! More

Great service & follow up !Will consider dealership when Great service & follow up ! Will consider dealership when my current lease is up Ivette was very professional and paid attention to detail Having Great service & follow up ! Will consider dealership when my current lease is up Ivette was very professional and paid attention to detail Having my truck delivered was the icing on the cake ! More

Their service is excellent. They will keep informed about their status of your vehicle so you don’t have to. Fast, reliable and on time about their status of your vehicle so you don’t have to. Fast, reliable and on time More

Mikell was great! I was in and out for service to my vehicle. I am very pleased with the level of professionalism and courtesy displayed. vehicle. I am very pleased with the level of professionalism and courtesy displayed. More

Excellent service department. My service rep Giovanni Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is al Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is also very Customer friendly and efficient!. Overall, vera catalytic is excellent More

I enjoy coming to Vera for service. Geo is a Friendly and honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. honest service advisor. He told me it would take less than an hour and it took ok 35 minutes. A very clean waiting room. The cashier was so sweet. More

Usually great service, unfortunately they couldn’t resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. More

Excellent service. Eric, the service writer was especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. More

I took in my vehicle for service because my AC was not working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 just to have my vehicle looked at. I decided to take my vehicle to a local shop for service and had the same work done for $700. My AC is working perfectly and the only thing that was wrong with my AC was the condenser not everything like the dealer told me. Very disappointed More

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More