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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,698 Reviews

2,698 Reviews of Vera Cadillac - Service Center

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April 19, 2021

the guy was very gentle and kind I loved his services! He was fast and was always kind! thanks you did the best service l More

by layi_29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care.

April 19, 2021

Alex Was very professional and answered all of my Alex Was very professional and answered all of my questions and help the best way he could. I also appreciated the fact that you were able to pi More

by faizray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great week.

April 18, 2021

The staff is friendly and professional. I have only used Saturn and Vera Service Center to service my car since buying my 98 Saturn. Using Vera to service my car is why my car is istill in good shape with More

by BECK0242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

Have the right person to do the job first came there 3 times an on the third they got it rite but I was happy overall More

by r.a.wilmott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lauzurique
Apr 19, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave a review. We appreciate your honest feedback regarding our level of service and will further investigate the issue.

Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

Great service and great communication. Always kept me in the loop! Car was picked up serviced, washed and clean when returned. Great job by the folks at Vera! More

by ROBBOB15540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, service advisor , Christopher F
Apr 19, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! We'll see you next time.

Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

Always seeks to clearly understand the needs and requirements of the clientele. Top notch in understanding the voice of the customer. Highly recommend Vera Cadillac as THE place to do business wit More

by drvaillancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio, Lorenzo Piquet
Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

Great Customer Sevices, Fast Services, Enjoy the surrounding. Everybody was very friendly, Thanks for all you hospitality. Hope to have the same customer service in my next oil change. More

by giselagonzalez013gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Periquito Perez
Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

I have had my Eldorado serviced at Vera Cadillac since 2008 to present. The service staff has been outstanding both in scheduling and completing repairs in the shortest ossicle time frame. My service advi More

by GARRISTHEPEARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Apr 19, 2021 -

Vera Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

April 17, 2021

Can’t beat great great customer service you get at Vera Cadillac. And with the amount of vehicles we purchased you need a good service department More

by MARC35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen is the BEST!
Apr 18, 2021 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 16, 2021

Overcharged by $500 for a $39 part.Told the service people at nine in the morning to fix it at 12 it was ready for that part and it cost that much labor that is outrageousI have bought three vehicles f More

by DATARPON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Repair
Apr 19, 2021 -

Vera Cadillac responded

Thank you for reaching out and for giving us the opportunity to speak with you and resolve this issue. If you have any further questions or concerns, please don’t hesitate to call us directly.

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