Back

Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,756 Reviews

2,756 Reviews of Vera Cadillac - Service Center

Sort by
May 25, 2021

My experience with the service department is outstanding every single time. My service advisor Alex Padron always exceeds my expectations with his expertise, attention to details, and professionalism. It i More

by MARTINEZFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron (service)
May 26, 2021 -

Vera Cadillac responded

Thank you for your continued business and recommendation for Alex! Take care and we'll see you next time.

May 25, 2021

I’m always treated nicely and with respect and always tended to in a timely manner. When my car is in service they do an exceptional job and staying in touch and giving updates on my vehicle. Great job k More

by jgarzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio, Service Dept.
May 26, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to share your experience with the Vera Difference. Take care and we'll see you next time.

May 24, 2021

My service was handled in a very Professional way from start to finish. Mikell addressed my concerns and continued to update me on the progress. Totally appreciated the quick return time. More

by bk3475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
May 24, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

May 24, 2021

Michael Angelo our service rep was great. He communicated at all times and updates and estimate were correct. Vehicle was cleaned at return and loaner process was easy. More

by endelatorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Angelo
May 25, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week!

May 24, 2021

It was excellent service from serviceman Nestor it was a great experience 👍🏽 I will bring out her vehicles 🚗 to Vera for a service check up More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 25, 2021 -

Vera Cadillac responded

We are so glad to have won your business and thank you for taking the time to share your experience with the Vera Difference. We'll see you next time.

May 21, 2021

We have been Vera Cadillac customers for over 10 years and we have received an excellent service especially when it is time to change sour leases. More

by orodriguez73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Vera Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2021

Excellent service and customer attention. Their vehicle concierge pickup service is a huge convenience that will maintain customer loyalty. Good job on addressing customer needs by Geovanni! More

by PALCALTAHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Rubio
May 22, 2021 -

Vera Cadillac responded

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2021

Professional, timely, thorough, and completely trustworthy with my Cadillac. I had problems and solved them without charge because all was under warranty 💕 I love VERA More

by CURRENTEVENTPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service Department
May 20, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We look forward to seeing you next time. Have a great weekend.

May 20, 2021

Vera has been my go to agency for many years . They have been doing a great job with my car whenever I need their service. Karen has been more than special. She has never failed to produce when necessary.. More

by DAVE@COMBINEDMIAMI.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to share your experience with the Vera Difference. We love hearing from customers like you and look forward to seeing you next time.

May 21, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Karen here at Vera Cadillac Buick GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 18, 2021

Alejandro and Andy very nice and patient. Thank you. Thank you thank you thank you thank you thank you thank you thank you thank you More

by Fengling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Alejandro
May 19, 2021 -

Vera Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

...
258
...