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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,699 Reviews

2,699 Reviews of Vera Cadillac - Service Center

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April 22, 2021

All the times that I have needed a service or have had any questions I have been received in a professional way , quite quickly, in summary I have been satisfied, thank you. More

by Mrivas004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave us a review. Have a great weekend.

Apr 23, 2021 -

Vera Cadillac responded

Hi, we're glad everything was completed quickly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2021

I absolutely love Vera Cadillac!!! Whenever I need to contact them concerning my vehicle, they are extremely kind, professional and most of all accommodating! My service advisorEdwin Montoya is awesome!! More

by THELADYRUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Apr 23, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. Take care. We'll see you next time.

Apr 23, 2021 -

Vera Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 22, 2021

Communication with up dates on parts being ordered was excellent. Very important to me! Getting loaner was very easy & rental agency staff very easy to deal with. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Nestor
Apr 23, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

Apr 23, 2021 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2021

Very efficient service very goodI like the testing Very efficient service very good I like the testing option Conrad very good and good options with great communication I hope every time I can g More

by lee36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad service
Apr 22, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

April 21, 2021

They were super nice and were able to fix my car without a problem. They also gave me a curtasy car wash. Overall i can’t complain about anything More

by JMENE083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher F
Apr 22, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope we won your business and look forward to seeing you back in the dealership for your next service or vehicle purchase.

April 20, 2021

Vera Cadillac is a class act the dealership is just an awesome place for all your car needs.especially when you have a service writer like Michael Crato and the boss like gus Rodriguez it really means a l More

by HOTSUIT58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
Apr 21, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take Care.

April 20, 2021

I been leasing with this dealership for the last 20years and it has been a wonderful ride!!! My family and I feel at home here every time we come and hopefully will continue like this for many years to co More

by RUBENB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. We look forward to seeing you at your next visit.

April 20, 2021

The service representative Michael was very nice he was very knowledgeable and everything that I wanted done to my car. Everyone was nice and friendly More

by christophertobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike was very nice
Apr 21, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care.

April 19, 2021

We recently leased our fourth car from Vera. The main reason we’ve dealt with Vera for many years is the importance placed on customer satisfaction. More

by BD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato provided excellent customer service
Apr 19, 2021 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon! Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 19, 2021

Service was for oil change and tire rotation. Although pickup appt was for 9:30 am, I received a text that the were on their way closer to 8:00 am. This was my only issue. As far as quality work, I would More

by karencom66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 20, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great week.

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