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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,837 Reviews

2,837 Reviews of Vera Cadillac - Service Center

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July 01, 2021

Everything and everybody was great. Service was fast and Mikell keep me updated More

by scott680
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikell
Jul 01, 2021 -

Vera Cadillac responded

Thank you for the review and the recommendation. We're glad you were satisfied with the Vera difference, take care.

June 30, 2021

Efficient, reliable, reasonable pricing. And I appreciate the shuttle ride to and from my house and the dealership. Very classy More

by SMASONLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Vasquez
Jul 01, 2021 -

Vera Cadillac responded

Thank you for taking the time to share your experience with Vera, and give us your recommendation. We appreciate the 5-star review.

June 29, 2021

Conrad is a great service guy he is on top of the job, keeping the customer update on the work of your vehicle is been serve More

by francisbelliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad, Jason Back
Jun 29, 2021 -

Vera Cadillac responded

Thank you for the great review, and your recommendation. We're glad you have been taken care of, have a great rest of your week.

Jun 29, 2021 -

francisbelliard responded

Thanks

June 29, 2021

I used the pickup service and everything it was great. More

by LJITEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex P
Jul 01, 2021 -

Vera Cadillac responded

Thank you for the 5-star review, take care.

June 28, 2021

I am very disappointed with the service I received in my last visit to Vera The price increased to double in les than 3 months and the person who took care of my car never given the final price with taxes More

by AMPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Montoya
Jun 28, 2021 -

Vera Cadillac responded

Thank you for reaching out. We appreciate your feedback and are disappointed that your experience was not up to our level of customer service and would like to know more about your experience. Please don’t hesitate to call our Service and Body Shop Director, Gustavo Rodriguez at (954) 517-7841. He’s looking forward to speaking with you.

June 28, 2021

Eric was very helpful and knowledgeable . Would highly recommend him More

by juan_rodriguez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric from service
Jun 29, 2021 -

Vera Cadillac responded

Thank you for the review and your recommendation. Take care and have a great week!

June 26, 2021

This dealership is the best . . . Special my service person Giovanni he is always on point very professional at all times. More

by BROWNSUGAR510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 28, 2021 -

Vera Cadillac responded

Thank you for the 5-star review, we are glad you are satisfied with Vera and we hope you have a great week.

June 25, 2021

There was 2 things i did not like, the maintenance it take 3 hours and they did not have courtesy cars. More

by COLONLIBRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Crato
Jun 25, 2021 -

Vera Cadillac responded

Thank you for the feedback. We hope you have a great weekend.

June 25, 2021

Mike Hernandez is the best service person. He went above and beyond to address all my vehicle needs. He even cleaned my car inside and outside without me asking. Honestly no one has ever helped me at Vera S More

by MIMRAN3Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez Service Department
Jun 25, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera difference. We appreciate the review and recommendation very much, have a great weekend!

Jun 25, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with Mike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2021

Excellent service, great communication. Giovanni is the best. Thank you very much More

by SARPCIFTCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jun 25, 2021 -

Vera Cadillac responded

Thank you for the great review and recommendation. Take care and have a great weekend!

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