2,699 Reviews of Vera Cadillac - Service Center
Alway service is with😊👌and my saleman is awesome my service advise is good also. Since the 17 years of coming in to service and also buying vehicles Vera Cadillac has been great service advise is good also. Since the 17 years of coming in to service and also buying vehicles Vera Cadillac has been great More
My experience the first 2 times at this dealership was great, they where very helpful. Moving forward, the customer service, communication and urgency has went down tremendously.The service advisor Alejan great, they where very helpful. Moving forward, the customer service, communication and urgency has went down tremendously.The service advisor Alejandro was very arrogant and not friendly. I signed up via text message and never received a text from him after I sent him multiple text on the of status of my car. Retraining on customer relationship is a must with your service advisor. After spending $2300 at this establishment, I will never recommend any family or friends to go here More
Hello, my name is Karel and I am very grateful for the service you gave to my escalade this week, thanks to Mr. Conrrado who kept me up to date with everything and to the seller Christian Lozano for trust service you gave to my escalade this week, thanks to Mr. Conrrado who kept me up to date with everything and to the seller Christian Lozano for trusting him at the time of purchase. Very grateful to those two people. More
Was pleased with the service received from Christopher in the Service Department. The wait for the vehicle was not too long, and I certainly appreciated the car wash. Thank you. the Service Department. The wait for the vehicle was not too long, and I certainly appreciated the car wash. Thank you. More
The service is very bad my car is very dirty it got even worse when I gave it to the place i never given my car again I’m planning do the service somewhere never came back very bad service especially when worse when I gave it to the place i never given my car again I’m planning do the service somewhere never came back very bad service especially when you have to Cadillac 2021 try to give free stuff is not working very bad experience More
I had a service advisor who had little to no customer service. I waited two hours to get a status on my vehicle. I was only there to do my first oil change. I had a scheduled appointment. service. I waited two hours to get a status on my vehicle. I was only there to do my first oil change. I had a scheduled appointment. More
Great service and work. Got my new truck done with a Rhino spray bed liner. Came out good. Looked very professional. Will go back again. Rhino spray bed liner. Came out good. Looked very professional. Will go back again. More
I have never been happier at any other car dealership than Vera Cadillac. I drive 70 miles round trip to get my car serviced at Vera Cadillac. The staff at Vera will treat you like family. My service wri than Vera Cadillac. I drive 70 miles round trip to get my car serviced at Vera Cadillac. The staff at Vera will treat you like family. My service writer Giovanni Rubio always keeps his word on time frame that car will be ready and has never failed me once. Gus Rodriguez and Leo Pena are the service directors that make sure all of the work performed on your vehicles is perfect! I will never buy a car from anyone else but Vera Cadillac. They really treat their customers like family. It is in there mission statement. Read it and see for yourself. More