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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,837 Reviews

2,837 Reviews of Vera Cadillac - Service Center

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July 25, 2021

It is easy to communicate with and appts are available for the most part. Turn around on completing the work is good as well. Great shuttle service through lyft and or Uber good plus! More

by Mercg27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna service dept
Jul 27, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera difference! We love hearing from our satisfied customers, also thank you for the great review and recommendation.

July 24, 2021

I’ve been up for a customer since 2013 I can always count on them to service all of my vehicles. I bought two Cadillacs here so far More

by Jon jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 27, 2021 -

Vera Cadillac responded

Thank you Jon for your continued business and loyalty to Vera for almost a decade. We really appreciate the 5-star review and your recommendation, have a great week!

July 23, 2021

Vera Cadillac takes care of everything my car needs in a timely manner. My service advisor mr. Rubio keeps me informed of what's going on with my vehicle More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rubio
Jul 23, 2021 -

Vera Cadillac responded

Thank you so much Tony for the great review and your recommendation! We're so glad you had a good experience with the Vera difference.

Sep 13, 2021 -

Tony responded

Once again it has been great dealing with Giovanni Rubio

July 23, 2021

Service was excellent from beginning to end!It was quick Service was excellent from beginning to end! It was quick and complete. Car was washed inside and out. On time and very quick very happy More

by mrsz4kids
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikal Hernanez
Jul 23, 2021 -

Vera Cadillac responded

Thank you for sharing your great experience with the Vera difference! We really appreciate the 5-star review, and your recommendation. Have a great weekend.

July 23, 2021

Awesome service Ivette was an amazing help she made sure I got everything I needed and help me all the way through god bless her More

by GCEA153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivette
Jul 23, 2021 -

Vera Cadillac responded

Thank you so much for the great review and your recommendation. We're glad you had a positive experience with us, we'll see you next time and have a great weekend.

July 22, 2021

Everyone was very curtious, checking in was easy, my person Evett was helpful. Although the wait was longer then expected I met a service manager, Nester, he we my to check on my car and let me k now i More

by RANDYRONA613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
Jul 23, 2021 -

Vera Cadillac responded

Thank you so much Randy for the great review, and your recommendation. Hope you have a great weekend!

July 22, 2021

I was able to get a great appointment time, quickly. I was met promptly and the car finished in under an hour. Always a pleasure! More

by Julie Good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
Jul 23, 2021 -

Vera Cadillac responded

Thank you so much Julie for your continued business and the outstanding 5-star review, and your recommendation! We're glad you were taken care of have a great weekend.

July 22, 2021

The Service Dept. Associates Are True Professionals..Very Attentive Courteous & Informative..Mikell Hernandez Always Kept Me Apprised Of My Vehicle Status..He Also Offered Additional Services Available.. More

by Black Cadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Jul 23, 2021 -

Vera Cadillac responded

We really appreciate the all around 5-star review, as well as your recommendation. We love hearing great experiences from our satisfied customers! Have a great weekend.

July 22, 2021

My situation is unique and the car design is more the issue so the assistance provided even when diagnosis are difficult, Micheal C. attempts to make sure my car needs are addressed relentlessly. More

by RASHONN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Vera Cadillac responded

Thank you for the great review and the recommendation. We appreciate you sharing your experience with Vera, and hope you have a great rest of your week.

Jul 23, 2021 -

Vera Cadillac responded

Thank you for the great review and the recommendation. We appreciate you sharing your experience with Vera, and hope you have a great rest of your week.

July 20, 2021

I like the dealership. I live and work too far away to benefit from the Service Dept. However everyone is always willing to accommodate within the parameters of the company policy. More

by ALEMA.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Leo, Jessica, someone else at intake
Jul 20, 2021 -

Vera Cadillac responded

We appreciate the great review and your recommendation. If you're ever back in the area we are more than glad to provide a happy customer with another great experience here at the Vera difference. Have a great rest of your week!

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