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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,700 Reviews

2,700 Reviews of Vera Cadillac - Service Center

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May 26, 2021

Excellent Service from Karen we are so glad she is back at Vera we would never take are Cadillac ant where other than Vera Cadillac More

by lori.degen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Englert
May 27, 2021 -

Vera Cadillac responded

Thank you for your continued business and for the shout out for Karen! Take care and have a great weekend.

May 26, 2021

Amazing service.one of tires was with low profile due to a malfunction on the vehicle and services manager (Gustavo) changed it immediately.happy costumer More

by alvarezamaury96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

May 25, 2021

I’m always treated nicely and with respect and always tended to in a timely manner. When my car is in service they do an exceptional job and staying in touch and giving updates on my vehicle. Great job k More

by jgarzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio, Service Dept.
May 26, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to share your experience with the Vera Difference. Take care and we'll see you next time.

May 25, 2021

Great service, excellent staff. Eric was extremely helpful. Late on Saturday afternoon we needed a tire replaced. Eric went out of his way to make this happen. Very grateful! Thank you!!!! More

by Jackie Lamas for Berta Catalán
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

May 25, 2021

Nestor show so much care .. printed out paper showing price also letting me know that I can get more did there for my suv. Very nice young man More

by DEAN YOUNG 27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 26, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

May 25, 2021

My experience with the service department is outstanding every single time. My service advisor Alex Padron always exceeds my expectations with his expertise, attention to details, and professionalism. It i More

by MARTINEZFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Padron (service)
May 26, 2021 -

Vera Cadillac responded

Thank you for your continued business and recommendation for Alex! Take care and we'll see you next time.

May 24, 2021

My service was handled in a very Professional way from start to finish. Mikell addressed my concerns and continued to update me on the progress. Totally appreciated the quick return time. More

by bk3475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
May 24, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. Take care and we'll see you next time.

May 24, 2021

Michael Angelo our service rep was great. He communicated at all times and updates and estimate were correct. Vehicle was cleaned at return and loaner process was easy. More

by endelatorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Angelo
May 25, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week!

May 24, 2021

It was excellent service from serviceman Nestor it was a great experience 👍🏽 I will bring out her vehicles 🚗 to Vera for a service check up More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor
May 25, 2021 -

Vera Cadillac responded

We are so glad to have won your business and thank you for taking the time to share your experience with the Vera Difference. We'll see you next time.

May 21, 2021

Excellent service and customer attention. Their vehicle concierge pickup service is a huge convenience that will maintain customer loyalty. Good job on addressing customer needs by Geovanni! More

by PALCALTAHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni Rubio
May 22, 2021 -

Vera Cadillac responded

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

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