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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,692 Reviews
Call Service Center (844) 517-0823

2,692 Reviews of Vera Cadillac - Service Center

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August 15, 2024

Everything was good thank you for checking my car and fix I have just one question if 5 quarts transmissions fluid is in off because intrernet I see 7.2 quarts? For Cadillac XT 5 you used only 5quarts? More

by Zoltan Pozsonyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everything was very good
Report | Print
Aug 16, 2024 -

Vera Cadillac responded

Zoltan, Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2024

The employees were very friendly. I was happy with the deal I received. I would recommend my salesman to a friend or family member. More

by mobboss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Aug 16, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2024

Not now, I’m still upset from the lack of knowledge concerning the unlikely expectation of my 2019 xt4 Cadillac m. More

by icohenjohnson80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2024

Very good service center experience. Our service representative is Jonathan Garcia and he did a fantastic job of keeping me in the loop throughout the process. Thank you. More

by petes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Report | Print
Aug 13, 2024 -

Vera Cadillac responded

Thank you! Jonathan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2024

Vera have better customer service that’s my preferred deal for my car service plus a car More

by evensa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Aug 13, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2024

Daniel and Orlando are excellent and courtesy, finance guy not too nice kind of pushy and rude at the same time. I will be recommended anyone's that I know who needs a vehicle. More

by jarmand515
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Victor Pizzaro
Report | Print
Aug 13, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that Daniel and Orlando had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2024

Great staff awesome experience quality time and effort. Very efficient and customer service is great More

by angelg1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Aug 14, 2024 -

Vera Cadillac responded

Angel, Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2024

Good service. Will go back again. Pretty fast service and good costumer service received. Good More

by Bazile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 14, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 10, 2024

Love you guys work and I’m coming back. Thank you so very much for your service. More

by henry2032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez, awesome guy
Report | Print
Aug 11, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 09, 2024

Best dealership I’ve ever been to. Gio was awesome and made sure I was well taken care of. More

by ryan.eggen85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Report | Print
Aug 10, 2024 -

Vera Cadillac responded

Thank you, Ryan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gio and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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