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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,751 Reviews

2,751 Reviews of Vera Cadillac - Service Center

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April 13, 2025

Vera Cadillac is an exceptional good dealership. My wife needed her car serviced and I was away for medical treatment. They picked up our Cadillac and serviced it professionally snd returned it in g More

by wheaton.paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 13, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 11, 2025

Had an excellent service done to my Escalade. Do recommend and will continue going there. More

by ANDREA ARIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Padron
Apr 11, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 11, 2025

Alain was great. He was friendly, courteous, knowledgeable & he worked diligently to explain the leasing & financing process. More

by EYNSTYNE*
Recommend Dealer
Yes
Employees Worked With
Again
Apr 11, 2025 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 10, 2025

This is the worse, most unresponsive service center I have dealt with. From the minute I drove my new car off the lot, Vera Cadillac has been nothing but a nightmare to deal with including unexplained c More

by ross8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The entire service department
Apr 10, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you’ve encountered. Your feedback is deeply concerning, and it’s clear that we have fallen short of your expectations and our own standards of service. At your convenience, please reach out to me personally so we can work toward a resolution. We value your business and would like the chance to make things right. Leo Pena Service Manager

April 07, 2025

Wonderful service—great customer care and support—best dealership in the area—I drive 14 miles to come to them and pass one other dealership More

by joanfrasor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Apr 07, 2025 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

April 07, 2025

Vera Cadillac consistently provides excellent service and customer satisfaction. I have gone to a different dealership closer to my home and was very disappointed in their service—I am willing to drive the e More

by joanfrasor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanti
Apr 07, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 05, 2025

Great dealership everyone was super nice and professional, definitely would recommend this dealership to all my friends and family More

by zoomzoombruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar in service
Apr 06, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2025

Mikell exceeded expectations. In and out in less than an hour. Perfect experience for a perfect day More

by salisburyjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Apr 04, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2025

Great Vera Cadillac always honest dealer They not scammer like Ed worse or ocean Cadillac More

by cihan7777
Recommend Dealer
Yes
Employees Worked With
Han
Apr 03, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 03, 2025

This dealership thrives on delivering excellence and customer service satisfaction. Service representative is very knowledgeable about cars and explained at length scheduled service recommendation. More

by Mquerette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael- service Dpt
Apr 04, 2025 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director