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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,751 Reviews
Call Service Center (844) 517-0823

2,751 Reviews of Vera Cadillac - Service Center

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January 28, 2023

Excellent service as always at Vera Cadillac, car ready on time. Work done as promised. More

by hollyys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Jan 29, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2023

I've always received excellent service when I take my car in for service Thank You More

by KIM.STANLEY1719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad Hernandez/Karen Englert
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Jan 29, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Jan 30, 2023 -

KIM.STANLEY1719 responded

Thank You for always giving me top notch service, for the past 14yrs.

January 27, 2023

I recently visited Vera Cadillac’s service department with a car battery issue on my Cadillac XT5. Giovanni took great car of us. I thought we needed a new battery, but Giovanni found that I only neede More

by winfredh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni in the service department
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Jan 29, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2023

Very friendly staf with a grave customer services. Conrad, my services person has an outstanding attention and very good skills with customer More

by mayvisvalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Jan 29, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2023

Awesome service overall, great communication and friendly service, will definitely comeback again , car looks awesom More

by SAMY16710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Vera Cadillac responded

Samy, Thank you for your business and this review. We're happy to hear Richard and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2023

Great awesome no problem very good service this is ridiculous 15 word minimum is ridiculous More

by PAT.DENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 26, 2023 -

Vera Cadillac responded

Pat, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2023

Service at Vero Cadillac is very good ! Would recommend your dealership to anyone ! Superior service More

by pglegault1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Jan 26, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nestor met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 25, 2023

Concierge service was both personal and customized for my needs. My vehicle was picked up and delivered to my home with no inconvenience. More

by eherlihy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service.
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Jan 26, 2023 -

Vera Cadillac responded

Thanks for sharing your service experience with Vera Cadillac. Eric and our service team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 25, 2023

I have been purchasing Cadillacs at Vera for years. The variety of vehicles combined with a highly helpful and professional staff keeps me coming back. More

by Bill Poulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernández
Report | Print
Jan 26, 2023 -

Vera Cadillac responded

Bill, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Conrad and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

January 24, 2023

Great service, this is where I will do the service on my Cadillac from now on. More

by tbonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jan 27, 2023 -

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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