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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,584 Reviews
Call Service Center (844) 517-0823

2,584 Reviews of Vera Cadillac - Service Center

Sort by
November 11, 2024

Both sales team and service advisor are Attentive and provide a very professional service. They really made me feel heard. More

by MARCOS0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Nov 12, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 10, 2024

Thank you Anwar Johnson for all your assistance getting both of my trucks serviced today More

by rodriguez2359
Recommend Dealer
Yes
Employees Worked With
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anwar Johnson
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Nov 10, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anwar met your service expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 08, 2024

The time that I waited for my vehicle was less time that I was expected to wait More

by LARRYPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 10, 2024 -

Vera Cadillac responded

Thank you, Larry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

November 08, 2024

Professional, great communication, and knowledge, and execution of fixing problems. Great Service. Friendly, and taking care of business. More

by scottmervine67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 10, 2024 -

Vera Cadillac responded

Scott, Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 08, 2024

Easy handling of service appointment and loaner. Car was super clean. Great texting with advisor too. More

by ebolanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex service
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Nov 10, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 07, 2024

Staff responded in a timely manner to all my concerns and offer excellent advice. A More

by twells680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubin
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Nov 10, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. Giovanni and our team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

November 07, 2024

The people, the cars, the service- 5 stars! They make you feel welcomed, efficient service department and offer additional benefits and perks like complementary car wash. More

by chantals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric T
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Nov 10, 2024 -

Vera Cadillac responded

Thank you for your very kind review. Eric and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

November 05, 2024

Excellent service, fast service very helpful thank you Cristopher I would recommend Vera Cadillac To anybody. More

by Maribel.musa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher alejo
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Nov 05, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 04, 2024

Best service department, I originally brought my Brand new SUV to Auto Nation in West Palm because it was local and they did nothing for over a month ( not even a return of 10 phone calls). I expressed More

by john Zanotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, John, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 04, 2024

Thank you very much at customer services Nestor for your excellent work. I couldn't make other arrangements because they didn't have the pieces, also another because of the very expensive high price. More

by PETER JYNNSKOG
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nestor of Customer Services
Report | Print
Nov 05, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Nestor was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

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