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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,730 Reviews

2,730 Reviews of Vera Cadillac - Service Center

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March 28, 2025

I found the entire Vera family to be extremely professional and committed to excellence. My wife and I felt like we more than just another customer, the Vera family made us feel like we're apart o More

by The Carmichaels
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
Mar 28, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 26, 2025

It was excellent Pick up of the vehicle on time, the same when returned, information about the process excellent and on time everything was awesome, everybody very kind, very professional, I'm very grateful. More

by VSUAREZ
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 27, 2025 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

March 25, 2025

I would like to say thank you to the entire Vera Cadillac family. My wife and I traveled eight (8) hours to purchase her XT6, and 42 years of service to our country as US Army veterans. We greatly appreciate More

by The Carmichaels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Ulises Soza (5 Stars)
Mar 25, 2025 -

Vera Cadillac responded

Thank you, Mr. and Mrs. Carmichael, for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 25, 2025

Vera Cadillac is providing always a quick and great service. Their customer service team is awesome. More

by omargonza1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 25, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 23, 2025

Very knowledgeable and responded to all my concerns with the right answers. Very happy Anwar was my service writer. More

by zoomzoombruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar was my service writer and Leo is the service manager
Mar 24, 2025 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 22, 2025

I love Vera Cadillac and their Service Department because they are knowledgeable of what to do and when to do it. More

by ARLITAHAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 24, 2025 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, Arlita, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 22, 2025

Besides the beautiful show room, the Service Techs are friendly and professional. They always call to update you providing information about services. Thanks Carlos ( Sales Advisor ) and Nestor ( Tech Ad More

by michael_howard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Suarez
Mar 24, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business, Michael, and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 22, 2025

The time for exuquting this simple oil change and the rotation tires was 75 min !!!! More

by MICHELAAUDET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
services
Mar 24, 2025 -

Vera Cadillac responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Experience The Vera Difference Gustavo Rodriguez Service Director

March 22, 2025

It was a great experience Been coming to Vera for many years. Have always been happy there More

by JOESPECTRUMLIFECARE
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Mar 25, 2025 -

Vera Cadillac responded

Joe, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

March 21, 2025

I had an absolutely fantastic experience at Vera Cadillac, and I can’t recommend their services enough! From start to finish, everything was seamless, professional, and top-notch. My service advisor More

by Jose Borges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Jose Borges responded

I had an absolutely fantastic experience at Vera Cadillac, and I can’t recommend their services enough! From start to finish, everything was seamless, professional, and top-notch. My service advisor, Anwar, was incredible—he went above and beyond to ensure I understood every step of the process and made me feel completely taken care of. His expertise, friendliness, and attention to detail truly set the bar high. The team at Vera Cadillac delivered exceptional service, and I’ll definitely be returning for any future needs. Five stars all the way—thank you, Anwar, and the entire crew!

Mar 24, 2025 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business, Jose, and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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