Vera Cadillac

Advisors are great and very respectful. I would recommend Vera to friends and family. Very happy with my service. I would recommend Vera to friends and family. Very happy with my service. More

I sent a full report to Gabriella on September 26-2023 and was advised she would share this information with the manager… But to date I have not heard a word from anyone nor has my problem solved. Thank y and was advised she would share this information with the manager… But to date I have not heard a word from anyone nor has my problem solved. Thank you. More

Very courteous, efficient & on time Eric my advisor was attentive & called with an update & when the car was ready attentive & called with an update & when the car was ready More

Shot out to Michael over there at Vera. Took my Buick in to get checked out and the price I was given over the phone was $700.00. Once I went to pick it up I only had to pay $572.39. Great Took my Buick in to get checked out and the price I was given over the phone was $700.00. Once I went to pick it up I only had to pay $572.39. Great work Michael! More

Giovani Suarez in the service department was very professional, kept me informed on what was going on with my vehicle. Gustavo Rodriquez took steps to assist us with our issue as always. Great team w professional, kept me informed on what was going on with my vehicle. Gustavo Rodriquez took steps to assist us with our issue as always. Great team work, both get a 10. More

They are not recommended at all. In October 2021, I purchased a new car here, which has presented different manufacturing issues, so I’m going for the Lemon Law. Since GM informe In October 2021, I purchased a new car here, which has presented different manufacturing issues, so I’m going for the Lemon Law. Since GM informed them regarding the application for the Lemon Law, any time I have tried to contact the general manager to talk about the situation with my car, their recent refusal to fix its transmission, and the disrespectful attitude from the chief of the service, Gustavo. The general manager is never abatible and has never given me a call, which is what they offer when you try to meet him. So please get away from VERA(very) lousy dealer. More

I call to inquire about my issue I spoke to young gentleman he told me what to do l took my car in I he remembered me from the phone call the service went well thanks gentleman he told me what to do l took my car in I he remembered me from the phone call the service went well thanks More

Excellent place, very friendly staff, the only reason I gave it a 4stars is because my car was at the body shop for several weeks to repair the back door , the body work and the paint was very good the col gave it a 4stars is because my car was at the body shop for several weeks to repair the back door , the body work and the paint was very good the color was matched to perfection but they did not polish it and I had to return again to get it done. When I returned it was done fast and job well done. More

Exceptional customer service. Fast and convenient. They kept their promise on time car would be serviced Fast and convenient. They kept their promise on time car would be serviced More

What can I say, they finally got the chips in that was missing from day one. . Got me right in missing from day one. . Got me right in More