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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,483 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,483 reviews

November 21, 2023

I love Vera I been with them for numerous years Vera is the best Cadillac dealership there is More

by Joyleonard45
Recommend Dealer
Yes
Employees Worked With
Geovanny
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Nov 22, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Another amazing experience at Vera! Thank you very much for inviting me back to go through all the amazing features the vehicle offers. More

by jbarcelo63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

Nov 21, 2023 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 20, 2023

Great experience. Management And Service Team did a excellent job. I would recommend to family and friends. Thanks again!! More

by EROM910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Geossvany
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

It was the smoothest car purchase I have ever experienced The service and attention was great. More

by aramislaw
Recommend Dealer
Yes
Employees Worked With
Jose Otero
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 21, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 20, 2023

La atención y el servicio fue excelente , profesionalismo y calidad . Un buen precio me dieron More

by MARISLEIDY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 21, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

November 20, 2023

Friendly, explain well what will be done to the vehicle. Timely. Professional. Excellent quality. Thanks More

by pgr40432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
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Nov 20, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

They resolved a situation that Cadillac road side could not, roadside is a JOKE I had a flat over night on the expressway and called Cadillac roadside after 2 hrs they couldn't resolve. I called my own tow More

by artisticornamental
Recommend Dealer
Yes
Employees Worked With
Gus and Conrad
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Nov 20, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Vera Cadillac is amazing! but my Rep. Conrad make the big difference there. Very professional and passionate with his work!! Highly reamended. I have many cars but like this More

by ACABRERA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad (Serv depart)
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Nov 20, 2023 -

Vera Cadillac responded

It's great to hear that Conrad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

I had my 2017 CADI XT5 diagnosed and repaired - thermostat got replaced along with the tire pressure gauges. It took Service Center almost 5 (!) days to get the car diagnosed. Almost a week (!) to More

by sergueiden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Nov 20, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Experience The Vera Difference Gustavo Rodriguez Service Director

November 20, 2023

Very transparent about pricing. Accommodates the consumer. Quick process when purchasing or leasing a vehicle. More

by ernesto8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Masot
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Nov 20, 2023 -

Vera Cadillac responded

Thank you so much for choosing Vera Cadillac! Congrats on your new purchase, and let us know if we can be of any more assistance! Experience The Vera Difference Jorge Morales General Sales Manager

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