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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,467 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,467 reviews

December 12, 2023

Thankful for the exceptional service and care provided by Vera Cadillac from purchase to service. Special shoutout to Jean Raymond (Salesmen) and Gio Rubio (Service Advisor) and David(Gio’s assistant). Go More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Rubio and his assistant
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Dec 12, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Jerry. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Dec 13, 2023 -

Jerry responded

Glad to be a part of the team!

December 12, 2023

A Very good and friendly environment courteous and respectable group of people that treat everyone fairly, no one is perfect, even if they make a mistake, they will try to make it right or make it up More

by WDHENRY3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anward,
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Dec 12, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

December 12, 2023

Me gusta la atencion con el cliente son exelentes en el servicio de mantenimiento voy a cambiar mi calidad x otro el año que viene gracias More

by Siera2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 11, 2023

Today I had my first service maintenance on my truck! I made an appointment and the appointment was honored on a timely basis! Nestor my service advisor was so professional, polite and kept me informed o More

by Carva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Vera Cadillac responded

Thank you for taking the time to write this service review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jose and our team here at Vera Cadillac are glad to have you as a customer. Experience The Vera Difference Jorge Morales General Sales Manager

December 11, 2023

We are very happy with the service and follow up on our request . Our service advisor David is very helpful, knowledgeable, professional and great communicator. More

by MOEPHYUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David from Service dept
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Dec 11, 2023 -

Vera Cadillac responded

Moe, Thank you so much for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

December 09, 2023

It’s my third vehicle from them -super nice /easy experience . I would recommend using them More

by orrico0
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

December 08, 2023

Muy buena atención como siempre y un servicio excelente altamente recomendado para todos los clientes More

by Diarkis Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
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Dec 08, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

December 08, 2023

Alex, has been the best SA I've delt with at any dealership. He's absolutely head and shoulders above the rest. More

by lazayas23Lillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 08, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review, Lillian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

December 08, 2023

This Dealership was very professional and I was greeted by the owner. They salesperson was very informative and knew the product and very helpful. He delivered the car to me. I would strongly recommend th More

by dynastyrg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Vera Cadillac responded

It's great to hear that Jose and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

December 08, 2023

As always great service provided. My service consultant Conrad Hernandez took care of everything my car needed. Good job. Thank you all. More

by FRANTZY0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Vera Cadillac responded

Thank you for the kind words for Conrad and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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