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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,467 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,467 reviews

December 30, 2023

Excellent SEEVICE! I feel and serviced as FAMILY! LOVE GIO RUBIO & GUSTAVO!! I bring my cars from. PSL FL. TO BE SERVICED! More

by mjbrown4437
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio
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Dec 31, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 22, 2023

Gio was very helpful in getting me car fixed and back to me while working with my extended warranty. Happy Holidays! More

by tyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
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Dec 23, 2023 -

Vera Cadillac responded

Tyrone, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

Mike Crato did an outstanding job. He made sure I had a vehicle while mine was being serviced and kept me informed of what was going on highly recommend anyone to bring your vehicle to More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Crato
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Dec 21, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Jeff. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2023

The dealer will lie to you. They asked for me to verify funds, send a pic of license and some other info to start the purchase and confirm price agreement. Jimmy Jr stated they More

by business.blaqice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlo Rasmijn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Sabbagh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Vera Cadillac responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jorge Morales General Sales Manager

Dec 22, 2023 -

Vera Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (954) 436-3036 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 21, 2023

VERA Cadillac’s Service Advisor like Conrad go above and beyond to make sure the service experience is pleasant and efficient. Definitely will continue to bring my XTS here for the next service intervals. More

by kelvinpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CONRAD Service Advisor
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Dec 21, 2023 -

Vera Cadillac responded

Thank you, Kevin. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 18, 2023

Always courtesy. . efficient pleased with my choice of car and it’s service.. Thank you More

by valeriegrimes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad
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Dec 18, 2023 -

Vera Cadillac responded

Valerie, We are very happy to hear Jean and Conrad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 16, 2023

I recently purchased a 2023 Cadillac Escalade at the Vera dealership and was assisted by Mr Cros who made my car buying experience a hassle free one.⭐️⭐️⭐️⭐️⭐️. In addition I want to also give ⭐️⭐️⭐️⭐️⭐️ to More

by greenmilecrosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 15, 2023

Todo fue excelentemente, desde el precio como nos trataron desde que llegamos super contento con todo. More

by Millo Electric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Masot
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Dec 17, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

Dec 18, 2023 -

Vera Cadillac responded

Millo, tu satisfacción es importante para nosotros, por eso queremos agradecerte sinceramente por elegir Vera Cadillac Buick GMC y esperamos verte pronto nuevamente.

December 14, 2023

Giovanni Rubio was my service advisor and I was very happy the services what he offered me very professional people very organized on the promised time was ready my vehicle More

by Charles.mseybold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Dec 14, 2023 -

Vera Cadillac responded

Charles, Thank you for taking the time to share your feedback with us. Giovanni and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

December 13, 2023

Best dealership in all of South Florida! Vera Cadillac always goes above and beyond for their clients in every scenario! More

by vpadial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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