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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,599 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,599 reviews

March 05, 2024

For the price we pay for a simple oil change, filling up the tires should not be missed. How can I trust they changed the oil or the filter? More

by slavd58
Recommend Dealer
No
Employees Worked With
Maybe Nick? Shouldn't you have access to this info on my account?
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Mar 05, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

March 04, 2024

Perfect, excellent, I am now about to make Vera my dealer. This is all thanks to my service rep Nick. More

by CH164
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 05, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Nick here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Mar 08, 2024 -

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 04, 2024

I've never had an easier time purchasing a vehicle. Jose greeted me as soon as I walked into the dealership. I know the vehicle I was interested in and he clearly explained is features. No pressure to More

by Emmet
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Otero
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Mar 04, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Jose here at Vera Cadillac. We appreciate your business, Emmet, and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

March 03, 2024

Pleasant experience, I was very happy that I wasn't being pushed into anything, add-ons, warranties, tire protection etc. For me that is important and I'll definitely be back but I'm not sure I'll ever want More

by SMERRIAM99
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hernandez
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Mar 03, 2024 -

Vera Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Daniel! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience The Vera Difference Jorge Morales General Sales Manager

March 03, 2024

Professional, patient, and knowledgeable Chris and Leor provided me an amazing experience that make me decide to move forward with this dealership More

by NATALIESEALEY
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabino Ramos
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Mar 03, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Natalie, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

March 03, 2024

Christopher Alejo very professional and very helpful ? ? The dealer is the best, very professional and always helping the clients More

by MAYELIN_SENAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perfect
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Mar 03, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

March 03, 2024

Daniel is not only an excellent salesman. He is also a good person. He is very receptive and always willing to help you. He made the process very easy and fast. At the end must say that I an More

by casadov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Vera Cadillac responded

It's fantastic to hear that Daniel provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

March 02, 2024

Best buying experience ever, would highly recommend anyone to purchase a vehicle at this dealership. More

by michaelvera718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Vera Cadillac responded

Thank you, Michael, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

March 01, 2024

Super smooth , quick service . Nestor was very helpful and thorough , really appreciate him More

by M.KAMILAMONCAYO
Recommend Dealer
Yes
Employees Worked With
Nestor
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Mar 01, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

March 01, 2024

My wife and I had an excellent experience with salesman Jean Raymond, great customer service, very knowledgeable and courteous. More

by c.suescun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jean and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

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