Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,461 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
Contact Dealership
View Awards

300 South University Drive

Pembroke Pines, FL

33025

Directions

By Type

Showing 3,461 reviews

January 29, 2024

Everything was great. Jean, a pleasure to work with Eric my service man's a pleasure to work with. I was very happy with everything. More

by JOE@SPECTRUMLIFECARE.COM
Recommend Dealer
Yes
Employees Worked With
Jean
Report | Print
Jan 29, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with Jean and Eric! We're glad to hear they delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

January 29, 2024

Service rep Gio is awesome. But over priced and not very customer friendly. Nickle amd dime you. And make u wait. More

by canestar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payment center was horrible.
Report | Print
Jan 30, 2024 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Leo Pena Service Manager

January 28, 2024

Good communication offered options Followed up Resolved the issues, contacted both warranty company. Offered an option to have vehicle delivered More

by Odyssabillings
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Report | Print
Jan 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2024

Quick and efficient. Got recommended a service that would increase my driving experience and the longevity of the vehicle. Was no issue moving forward with it More

by Terrellcowvins96
Recommend Dealer
Yes
Report | Print
Jan 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 28, 2024

Professional and knowledgeable. Service exceeded my expectations. Timely, courteous, and payed attention to all details. More

by LANDYamparo
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Jan 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

Very good experience. Only negative was I felt price for oil change and tire rotation could have been lower. More

by wallbryce
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

Thank you, Bryce! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

This dealership is very courteous and I really feek like they are professional and strive towards a great customer service experience More

by bertibulous4
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

great service from vera motors body shop. my buick encore was returned to me in just 2 days!!. vera provided me courtesy transportation both ways. That’s another plus. Want to mention also t More

by martin almeyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Abreu
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Martin, and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

January 27, 2024

They were great to deal with! The process was efficient and easy! Carlos was very knowledgeable and conscientious! More

by paulaholm
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Caballero
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, Paula, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

January 27, 2024

The customer service from dropping my car off and picking up my car is super beyond five stars. My car service rep guy was beyond excellent!! His compassion toward me and patience with my kids that had no ch More

by Kareen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad and Diane
Report | Print
Jan 28, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kareen, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

1
...
74
75
76
...
347