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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,461 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,461 reviews

February 04, 2024

Great folks to work with treated like gold Great folks to work with treated like gold, from management, service and sales! More

by ROBBOB15540
Recommend Dealer
Yes
Employees Worked With
Carlo
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Feb 05, 2024 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Feb 06, 2024 -

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2024

They never found the main part that I needed for the recommended repairs. So they only repaired what they could. More

by rollsroycefs
Recommend Dealer
Yes
Employees Worked With
Nestor
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Feb 04, 2024 -

rollsroycefs responded

I was nevertheless very satisfied with all the repairs. I had a wonderful service representative Nestor who kept me up to date on all progress. When my car was returned to me it was as good as new.

Feb 05, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out if you need any further assistance, we are always happy to help! Experience The Vera Difference Gustavo Rodriguez Service Director

February 03, 2024

Good experience could have been a little better. The driver came to pick up car and the car wouldn't start due to the dead battery and he didn't have the patience or another option for my situation. More

by leroyjr63
Recommend Dealer
Yes
Employees Worked With
Jean (Salesman) Eric (Service Advisor)
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Feb 05, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Feb 07, 2024 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 436-3036 when you have a chance. Thank you, and we look forward to hearing from you.

February 03, 2024

Good morning! I want to emphasize what a great job Gio Rubio did. He maintained an open line of communication with me throughout the entire time my truck was at th More

by phuncuban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gio rubio
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Feb 05, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

Feb 07, 2024 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We sincerely value your business and look forward to your next visit!

February 02, 2024

My experience was incredibly amazing and Orlando Peña was extremely professional and went above and beyond to give us a deal that would benefit us. More

by ALEXEI1020
Recommend Dealer
Yes
Employees Worked With
Orlando Peña. He was excellent!
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Feb 02, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2024

It was great. Everyone was helpful and I got great vehicle It was great day More

by Peter_nicolosi
Recommend Dealer
Yes
Employees Worked With
Jose Denis
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Feb 02, 2024 -

Vera Cadillac responded

Thank you, Peter, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2024

Really enjoyed it I felt that I have been doing business there for many years. It's like part of family. More

by nyglesias
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
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Feb 02, 2024 -

Vera Cadillac responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2024

I appreciated the valet service very very much. One of the reason I'm on my 3rd. Escalade. Because I'm a busy grandmother that had little time for herself , the pick up and drop off helps me a lot. More

by KARINE0
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 02, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2024

Joan, Carlos, and Chris always take the best care of us and their customers! We'll be back! More

by scoobiedr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joan Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joan, Carlos, Chris, and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 02, 2024

It was wonderful. The experience was great great customer service from check in to check out!!! Love it!! Thank you to Conrad, Diane and everyone there. More

by Kareen B
Recommend Dealer
Yes
Employees Worked With
Conrad
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Feb 02, 2024 -

Kareen B responded

Thank you again!!

Feb 03, 2024 -

Vera Cadillac responded

Kareen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Diane and Conrad met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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