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Vera Cadillac
Pembroke Pines, FL
3,431 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,431 reviews
December 09, 2024
Problem was not fixed. Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they Still have the same warnings from the car on low tire, flat tire and my starter is showing signs of failure. I’ve taken it in twice and they say they check everything and yet I still get the warnings from My Onstar Cadillac report, the tire still losses air faster than all other tires and my starter stalls abit before turning on. More
by lianne3
Verified CustomerEmployees Worked With
This was in service
December 09, 2024
Amazing customer service! !! Our sales rep, Leor was quick to respond, very informative, friendly as well as transparent. Finance department was speedy as well. !! Our sales rep, Leor was quick to respond, very informative, friendly as well as transparent. Finance department was speedy as well. More
by teviator
December 09, 2024
Really awesome treatment most importantly the experience of purchasing my New Cadillac Escalade Premium Luxury from Senior Executive Sales Mr.Gus Guerra was truly exceptional so happy an fortunate enough t of purchasing my New Cadillac Escalade Premium Luxury from Senior Executive Sales Mr.Gus Guerra was truly exceptional so happy an fortunate enough to be assisted by him. Also General Manager Mr. Mario Diaz did the impossible to accommodate my Brother and I with two Cadillac Escalades. Vera is the go to dealer don’t think of anywhere else big mistake if you do, they are totally in a different league of their own!! So grateful to Gus and Mario beyond words. Thank you!!! All the best! Eran More
by golani110
December 08, 2024
My experience at Vera was exceptional. Eddie was very professional and not at all pushy. He allowed me the time to ponder and determine my best choice. Once I made my decision, he helped m Eddie was very professional and not at all pushy. He allowed me the time to ponder and determine my best choice. Once I made my decision, he helped me with paper work so I could obtain my Cadillac as soon as possible. Now I am home and have an exquisite brand new Cadillac in my driveway. When my lease expires, I will make every attempt to connect with Eddie to assist me with my next lease. More
by mkrissel12151
December 08, 2024
An excellent experience in car leasing. My next purchase/lease decision will certainly be influenced by the professionalism afforded me at Vera Cadillac. My next purchase/lease decision will certainly be influenced by the professionalism afforded me at Vera Cadillac. More
by mkrissel12151
Employees Worked With
December 08, 2024
Very helpful in obtaining the vehicle and payment I wanted. I love my new car. wanted. I love my new car. More
by cynt_is
December 08, 2024
Purchasing my first Cadillac was a great experience. The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! The staff at Vera were very professional and made sure I left the lot with the exact car I wanted. Thank you guys! More
by drob4622
December 07, 2024
The greatest dealership Vera with the best professional and customer service, Gus Guerra is electrifying sales executive that I have ever met. Will definitely make it a point to recommend him to all my fri and customer service, Gus Guerra is electrifying sales executive that I have ever met. Will definitely make it a point to recommend him to all my friends, colleagues and associates. can’t say enough about the VERA treatment, red carpet delivery one we will never forget!!! Happy holidays you sure made ours.❤️ All the best! Erika More
by Emarin713
December 07, 2024
I had the pleasure of working with Jonathan when I brought in my 2024 Cadillac Lyriq for service. He was exceptionally thorough in explaining the entire process and went above and beyond by coordinati brought in my 2024 Cadillac Lyriq for service. He was exceptionally thorough in explaining the entire process and went above and beyond by coordinating timely transportation for me to and from work. Jonathan’s excellent communication skills ensured I received prompt updates on my vehicle’s status throughout the service. From start to finish, Jonathan provided truly elite-class service. I greatly appreciate his professionalism and attention to detail. More
by jfiguero0310
