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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,467 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,467 reviews

December 28, 2024

I been twice to the dealership to do an oil change and the experience have been amazing. More

by hammerhead2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
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Dec 29, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

December 28, 2024

I have been a Customer if Vera for several years and is because of their great service department especially Chris Alejo, he has been my service advisor for several years and he is excellent, is polite More

by bgraibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
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Dec 29, 2024 -

Vera Cadillac responded

We are very happy to have provided you with so many positive experiences! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

December 26, 2024

The replace the air filter the don't tie the bolts , let all bolts lose More

by pineda1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel brown
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Dec 29, 2024 -

Vera Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Leo Pena Service Manager

December 25, 2024

Leor is an excellent very knowledgeable car salesman. He do everything about the lyric and the Escalade that I purchased. He’s extremely nice and not pushy. He’s a genuinely good person. The entire staff More

by Dr Ben-David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

December 25, 2024

ORLANDO was amazing. He knew everything about the vehicle that I was looking to purchase and made the entire process. Very smooth. More

by h_sardina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

December 24, 2024

David was very courteous and kind to me and make sure the car was washed and ready ahead of time More

by MAILDEEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service dept
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Dec 29, 2024 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 22, 2024

The person who assisted me (Alex) did a terrible job, apparently he had personal problems and I had to pay the price, when they gave me the car I found a loose screw on the floor and they did not return More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Dec 23, 2024 -

Vera Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you Gustavo Rodriguez Service Director

December 22, 2024

Great service provided by the team at Vera. From the moment I walked in the door to completing my transaction the teams professionalism was second to none. My sales rep Shawn was knowledgable, More

by Brian J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Vera Cadillac responded

Thank you for taking the time to leave us a five-star rating! It has been a pleasure serving you, Brian. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

December 21, 2024

Very pleased with the service at this location. Chris is amazing everything was hassle free. More

by YAELJUJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 21, 2024 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

December 21, 2024

Giovanni is the best consultant. I highly recommend him. Thank you for everything I’m super satisfied More

by Eli M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
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Dec 21, 2024 -

Vera Cadillac responded

Thank you, Eli! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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