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Vera Cadillac

Pembroke Pines, FL

4.8
3,452 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,452 reviews

June 09, 2024

Best experience leasing my Cadillac XT5. Mo made the process easy and seamless. Thank you More

by MERCYMEDINA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Vera Cadillac responded

Mercy, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris, Carlos, and Moises, and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Cadillac XT5! Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2024

Edwin has excellent customer service skills. Additionally, the complimentary was impressive and overall experience- SUPERB! More

by LORICLINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car Service Representative, Complimentary Service Driver, and Mechanic
Jun 08, 2024 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

June 08, 2024

My experience with Vera Cadillac, Edwin and Gus 100% certify they go out of the way to help you with whatever they can Daylight part of your family that’s why I will never go anywhere except Vera Cadill More

by jorge.fonseca2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Vera Cadillac responded

Jorge, Thank you! Edwin, Gus, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2024

Very helpful staff. Returned my car in a timely fashion. I am very satisfied with the service. More

by Soneeya.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 07, 2024 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2024

Jean and Ulises provided exceptional service during my car shopping journey. Their professionalism and dedication made the entire process stress-free and enjoyable. I also want to express my appreciation More

by itabraue101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Vera Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jean and Ulises had the opportunity to provide you with great service. We thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

June 07, 2024

Great customer service efficient and informative. I would highly recommend and refer other prospective customers More

by jnavarro12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni rubio
Jun 08, 2024 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

June 06, 2024

Mike Hernandez handled my service appointment in a professional, competent, and expedient manner. I would rank him at the highest possible rating available. More

by Losapomeranz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez in service
Jun 07, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2024

Vera Cadillac service center staff specially Edwin is very courteous, professional and accommodating, and I really appreciate the fact that he took the time to make SURE I would have a loaner while my More

by bertibulous4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Jun 06, 2024 -

Vera Cadillac responded

We are very happy to hear Edwin provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2024

TORRES WAS AN AMAZING HELP! He was able to work out the ideal deal and got me an amazing payment. More

by frednicaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Vera Cadillac responded

Thank you so much for your kind words for Torres, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

June 05, 2024

Excellent Service , Lucy was great , Enthusiastic , Helpful , feel like family, I will definitely come back More

by miavending
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Vera Cadillac responded

Mia, Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Lucy, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

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