Vera Cadillac

Disappointed for the first time Your Review: Copy I have always been treated royally by this dealership and have purchased a number of vehicles there. This time I came in because Your Review: Copy I have always been treated royally by this dealership and have purchased a number of vehicles there. This time I came in because my steering wheel was making a soft whistling sound. I Googled the symptoms and learned that this is simple--it's possibly the fluid level (that's fine) or perhaps the belt; if neither of those, it's likely the pump. I also wanted my battery checked. Service could not locate the whistling (but it did it on my way home); they installed a new, expensive battery; I was there nearly 4 hours. However, when they did the battery, they failed to change the calendar and clock--my 2012 Terrain showed it to be June 24, 2011! I've been all through the owner manual and can find no place where I could fix this myself. I'm going on vacation and will have to find some time this week to have that situation rectified. This was the first time I was ever disappointed by the service department. I have referred a number of people to Vera in the past and honestly hope this was a one time lapse---that cost me over $300! More

THE BEST DEALER EVER I have been visiting Vera Cadillac in Pembroke Pines for more than 10 years, and through all these years customer service has always been excellent, f I have been visiting Vera Cadillac in Pembroke Pines for more than 10 years, and through all these years customer service has always been excellent, from the Sales department to maintenance. Got a great deal on my 2017 GMC Terrain. ! Service is great as well! I can not stress how simple they make the car business. More

5 Stars period. Best dealer I have worked with ever. Got a great deal on a truck! Service is great as well! I cannot stress how simple they make the car business. Best dealer I have worked with ever. Got a great deal on a truck! Service is great as well! I cannot stress how simple they make the car business. More

Excellent service Very professional staff, is a pleasure service my car there. I will definitely service my car there again and will recommend to my family and friends Very professional staff, is a pleasure service my car there. I will definitely service my car there again and will recommend to my family and friends . More

Karen is the best!! Karen has been and stilll is the best service Representative. Remember that I said that Karen. For many years she has always been helpful and comes th Karen has been and stilll is the best service Representative. Remember that I said that Karen. For many years she has always been helpful and comes thru. More

AWESOME" Excellent work and costumer service" On time and good job every time that we visited Vera dealer, this is it the only place that I trust to have my C Excellent work and costumer service" On time and good job every time that we visited Vera dealer, this is it the only place that I trust to have my CARD been service More

Service Needs as to GMC Envoy My vehicle was repaired as expected even though it was originally misdiagnosed. I also feel that the labor charges for repair is a little high. My vehicle was repaired as expected even though it was originally misdiagnosed. I also feel that the labor charges for repair is a little high. More

AWESOME My family and I have been going to Vera Cadillac for 10 years now & they are awesome!!!! From their Sales to Service they are the BEST!!! I will not b My family and I have been going to Vera Cadillac for 10 years now & they are awesome!!!! From their Sales to Service they are the BEST!!! I will not buy or lease a vehicle from another dealership More

Excellent work and costumer service On time and good job every time that we visited Vera dealer, this is it the only place that I trust to have my Yukon Denali been service On time and good job every time that we visited Vera dealer, this is it the only place that I trust to have my Yukon Denali been service More

Exceptional Service We purchased a XT5 from Vera about 3 weeks ago and we had the honor of being help by Mr. Jean Raymond. We've purchase 4 Cadillacs and one Buick from V We purchased a XT5 from Vera about 3 weeks ago and we had the honor of being help by Mr. Jean Raymond. We've purchase 4 Cadillacs and one Buick from Vera in the past , but Mr. Jean provide a service out of this world. Jean Raymond definitely deserve great recognition . Thanks again. ! J. Griffin & A Teague More