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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,443 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,443 reviews

August 21, 2024

Mike Crato did an excellent Job. Will buy my next car at Vera. Everyone was very friendly and professional. More

by snook2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato
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Aug 21, 2024 -

Vera Cadillac responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Great experience. Overall smooth process. Professional collaboration from sales and finance. I would definitely recommend anyone I know More

by ryanvisda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Vera Cadillac responded

Hi Ryan: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Exceptional attention to detail and the level of service is bar none the best I've received ever. Mr Eduardo Cros was very thorough during my vehicle search process and had great communication. Ulisys at th More

by Juan C Aleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Vera Cadillac responded

Thank you, Juan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Always professional, knowledgeable, that keeps their customer abreast of all repairs and or service process. More

by laperez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani Rubio - Service dep’t
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Aug 21, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2024

It takes two weeks to reach a tech. When I came to service last time for a seat belt install I waited their two hours and then they told me the part was damaged. I went to another Cadil More

by Caneb6969
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin service advisor
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Aug 20, 2024 -

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

August 20, 2024

Chris Alejo is always very helpful and attentive. There we no loaners available but worked to get us a rental and ensure we were happy. More

by Lina Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alejo
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Aug 20, 2024 -

Vera Cadillac responded

Lina, It's great to hear that Chris was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2024

From appointment to check-in, Excellent and professional service. Keep up the excellent work and always with a smile 😃 More

by AGOSTO1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
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Aug 20, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Good customer service. .. Reliable service and very professional.. Work delivered timely... I recommend it to others .... More

by cookapoem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Pimentel
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Aug 19, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Professional and Excelent Service ! Pick Up was excelent service !!! Sales and Maintenance Departments are Very Good More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID - Service Advisor!! VERY NICE & PROFESSIONAL
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Aug 19, 2024 -

Vera Cadillac responded

Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Great dealership to deal with knowledgeable, friendly, and very helpful with all the questions we had for them More

by slapshot
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Daniel and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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