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Vera Cadillac

Pembroke Pines, FL

4.8
3,472 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,472 reviews

April 19, 2021

Service was for oil change and tire rotation. Although pickup appt was for 9:30 am, I received a text that the were on their way closer to 8:00 am. This was my only issue. As far as quality work, I would More

by karencom66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 20, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation. Have a great week.

April 19, 2021

Terrible service. No call backs. Overpriced. Will never go there again. How dare you require 25 words. More bs from this company. Your probably hoping no one completes survey. More

by Ddperk19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Apr 19, 2021 -

Vera Cadillac responded

Thank you for your post. We would love the opportunity to listen to your concerns and learn more about your recent service experience. If we have fallen short of the highest level of customer service, we want to know. Please call Leo Pena directly at (954) 517-7842 as soon as you are able, he is waiting for your phone call.

April 19, 2021

My experience was the BEST I ever had buying a car. Everything ran smooth, pleasant, and Unforgettable. Jorge Morales and Jean Raymond made this possible and Will definitely be recommending VERA CADILL More

by mario r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales 5 Stars Jean Raymond 5 Stars
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Enjoy your new car and remember to come back to Vera for your first oil change.

April 19, 2021

the guy was very gentle and kind I loved his services! He was fast and was always kind! thanks you did the best service l More

by layi_29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Take care.

April 19, 2021

Alex Was very professional and answered all of my Alex Was very professional and answered all of my questions and help the best way he could. I also appreciated the fact that you were able to pi More

by faizray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 20, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great week.

April 18, 2021

Have the right person to do the job first came there 3 times an on the third they got it rite but I was happy overall More

by r.a.wilmott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lauzurique
Apr 19, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave a review. We appreciate your honest feedback regarding our level of service and will further investigate the issue.

Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

Excellent service Willy helped me out was very informative everything was good very well pleased with my purchase. Also my trade in was very easy More

by Nelson G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Willy Masot
Apr 19, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! We hope you enjoy your new vehicle. Remember to come back for your first oil change.

Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

Great service and great communication. Always kept me in the loop! Car was picked up serviced, washed and clean when returned. Great job by the folks at Vera! More

by ROBBOB15540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, service advisor , Christopher F
Apr 19, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! We'll see you next time.

Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2021

It was like a breath of fresh air going to Vera. Our salesman (Christian Lozano) did everything in his power to find the vehicle in the price range that my wife and myself were looking for. We have and More

by jgalgano71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Vasquez, Christian Lozano, Andy Russell
Apr 19, 2021 -

Vera Cadillac responded

Thank you so much for the recommendation and shout out for Christian. We hope you enjoy your new vehicle and come back to Vera for your first oil change.

Apr 19, 2021 -

Vera Cadillac responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

April 18, 2021

Always seeks to clearly understand the needs and requirements of the clientele. Top notch in understanding the voice of the customer. Highly recommend Vera Cadillac as THE place to do business wit More

by drvaillancourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Rubio, Lorenzo Piquet
Apr 19, 2021 -

Vera Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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