Vera Cadillac

I've driven Hondas, Lexus and Infiniti. Although service experiences at those have been fine, at Vera they went above & beyond to help and accommodate service experiences at those have been fine, at Vera they went above & beyond to help and accommodate More

My experience at Vera has been a very positive one since I purchased my Saturn in 2008. I've taken my vehicle to Vera for all my service needs including oil changes, tire rotation and the like. I've appre I purchased my Saturn in 2008. I've taken my vehicle to Vera for all my service needs including oil changes, tire rotation and the like. I've appreciated Gustavo's attention to detail and courteous manner over the years and the positive attitude exhibited by all employees. The dealership makes the service experience pleasant by providing coffee and a lounge area for customers to wait while vehicles are being serviced. Gus has always effectively communicated costs involved, options, length of service time and or car rental for overnight service needs. After every visit, Gus or the valet ask me if I'd like a complimentary wash which certainly demonstrates that Vera goes the extra mile to satisfy their customers. My only wish is, that the dealership were closer to my home but that can't be helped because I live across county lines. If I upgraded to a Cadillac, I'd certainly purchase it at Vera. More

The incredible customer service alone is worth it. They're honest and upfront and truly have the customer's best interest at heart. I will never go anywhere else again! They're honest and upfront and truly have the customer's best interest at heart. I will never go anywhere else again! More

Great service and great employees lead to great customers. Honestly say I can recommend the dealer with no hesitation. Continue the great job! See you soon! customers. Honestly say I can recommend the dealer with no hesitation. Continue the great job! See you soon! More

Every time I bring my car for service everyone is very professional, helpful and nice! I would most definitely recommend this dealership to my friends! professional, helpful and nice! I would most definitely recommend this dealership to my friends! More

I found the staff to be very attentive and pleasant. The quality of work and wait time was to my satisfaction. I will definitely continue to have my vehicle services at this location. quality of work and wait time was to my satisfaction. I will definitely continue to have my vehicle services at this location. More

Very nice Service Advisor, I followed him from Maroone. However the mechanics who worked on my vehicle overlooked critical safety issues. Two days after service I had to purchase 2 new tires from Goodyear, However the mechanics who worked on my vehicle overlooked critical safety issues. Two days after service I had to purchase 2 new tires from Goodyear, as the tires were not street worthy, had 5 nails that were not identified, and less than 2 quarts of oil. For a road trip to South Carolina from Florida with an elderly handicapped adult and child in this vehicle that only 2 days before was 'serviced', we are so fortunate that we did not have a blow-out on the road! Will go back to Maroone in the future with my business. I have no confidence with the Service department at this dealership. More

Danielle is the best sales person ever. Will recommend her to everyone I know. Also I've been to manny Cadillac dealership, Vera is the best. her to everyone I know. Also I've been to manny Cadillac dealership, Vera is the best. More

I found the car of my dreams on the internet. I called and spoke with a lady named Yvette. She was courteous and friendly and very informative. After numerous phone calls and e-mails we arrived at a deal. and spoke with a lady named Yvette. She was courteous and friendly and very informative. After numerous phone calls and e-mails we arrived at a deal. I flew from Richmond, Va. to her dealership to purchase my car. This was the most expensive purchase I've ever made. Yvette made it a VERY comfortable experience. Jean picked me up at the airport and processed most of my information while Yvette kept me company in small talk. Guillermo (spelling might be wrong) in financing was very friendly and helpful as well. In the limited time I spent at the dealership I was able to interact with numerous employee's including the parts dept, finance dept, and the nice young ladie's greeting the customers. They were all very friendly, accomidating, and helpful. I was very nervous after having made flight arrangements and having to drive the car 1000 mile's back home afterwards yet Yvette made me feel so comfortable with my choice AND with the dealership that I quickly became very relaxed. I would recomment Vera Motor's to anyone who wants a fine automobile at a reasonable price with the utmost in excellent customer service. You WON'T be disapointed in ANY aspect of your dealings with them!!! The 1000 mile drive back home was awesome!!! I love my Cadillac CTS V!! Thank you Yvette, Jean, and all the employee's at Vera Motors!!!! More

Pretty good price on the car, howeve thats the only thing that was good, I purchased the vehicular 4 months ago out of state, Worst after sale customer service I have ever experienced in my life. I have purc that was good, I purchased the vehicular 4 months ago out of state, Worst after sale customer service I have ever experienced in my life. I have purchased 10 plus cars over the last 15 years. I would have rather paid 5k more to another dealer with better customer service and owner support. if you want to buy a vehical and be treated great before purchase and horrible after go to this place. If anyone wants to contact me I would be more than happy to provide all of my emails to this compnay as well as recorded phone calls. Maybe you will receive better service if you are local. If you are purchasing out of state like i did consider this a warning. More