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Vera Cadillac

Pembroke Pines, FL

4.8
3,213 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,213 reviews

April 06, 2021

Great service & follow up !Will consider dealership when Great service & follow up ! Will consider dealership when my current lease is up Ivette was very professional and paid attention to detail Having More

by SSSEADAZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivette
Apr 07, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

Apr 07, 2021 -

SSSEADAZE responded

👍🏻😎

April 06, 2021

Their service is excellent. They will keep informed about their status of your vehicle so you don’t have to. Fast, reliable and on time More

by borton1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Apr 07, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

April 06, 2021

Mikell was great! I was in and out for service to my vehicle. I am very pleased with the level of professionalism and courtesy displayed. More

by ALDENEB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikell
Apr 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! We hope to be of service to you again in the future. Best wishes, Vera Cadillac Buick GMC

April 06, 2021

Excellent service department. My service rep Giovanni Excellent service department. My service rep Giovanni Rubio is outstanding. He is lucid and concise. His supervisor who is the service manager is al More

by WRIEDENJA
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Apr 07, 2021 -

Vera Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

April 05, 2021

Usually great service, unfortunately they couldn’t resolve my head lights situation. I will continue to service my vehicle with Verra Cadillac. Thank you much. More

by robsellers21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro
Apr 06, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave us an honest review and for your continued business. We set a high standard for ourselves, so we are disappointed that your experience was anything less than the best. We would like to know more about your experience. Please contact our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

Apr 07, 2021 -

Vera Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 05, 2021

Excellent service. Eric, the service writer was especially great in explaining what was needed to be done. Everyone was professional and willing to help. It was a very pleasant experience. More

by Jonpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 05, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference. We take pride in the professionalism and the level of customer service we provide at Vera Cadillac.

April 05, 2021

Vera Cadillac always comes through for me I’ve had to be weeks with them and now I’m on my second Cadillac no complaints whatsoever More

by lina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Russell
Apr 06, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hop you enjoy your new Cadillac. Remember to come back for your first oil change.

Apr 07, 2021 -

Vera Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Vera Cadillac Buick GMC and we hope to see you again.

April 04, 2021

I took in my vehicle for service because my AC was not working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 More

by idania2m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Apr 05, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to know more about your experience. Please contact our Service Manager, Leo Pena at 954-517-7842. He’s looking forward to speaking with you.

April 04, 2021

Excellent service, Carlos Sosa and Luis Valdes worked hard to find a d get the truck i wanted. Recommend!! If you are thinking in buying a car tis is a great team! More

by Alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sosa
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We hope you enjoy your new truck.

Apr 05, 2021 -

Vera Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Vera Cadillac Buick GMC. Thanks again for the recommendation, and have an amazing day!

April 03, 2021

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More

by CESAR5879
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikell
Apr 03, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Director, Gustavo Rodriguez at 954-517-7841 so we may resolve any outstanding issues.

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