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Vera Cadillac
Pembroke Pines, FL
3,212 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,212 reviews
April 18, 2021
Always seeks to clearly understand the needs and requirements of the clientele. Top notch in understanding the voice of the customer. Highly recommend Vera Cadillac as THE place to do business wit requirements of the clientele. Top notch in understanding the voice of the customer. Highly recommend Vera Cadillac as THE place to do business with. More
by drvaillancourt
Verified CustomerEmployees Worked With
Other Employees :
Giovanni Rubio, Lorenzo Piquet
April 18, 2021
Great Customer Sevices, Fast Services, Enjoy the surrounding. Everybody was very friendly, Thanks for all you hospitality. Hope to have the same customer service in my next oil change. surrounding. Everybody was very friendly, Thanks for all you hospitality. Hope to have the same customer service in my next oil change. More
by giselagonzalez013gmail.com
Employees Worked With
Periquito Perez
April 18, 2021
I have had my Eldorado serviced at Vera Cadillac since 2008 to present. The service staff has been outstanding both in scheduling and completing repairs in the shortest ossicle time frame. My service advi 2008 to present. The service staff has been outstanding both in scheduling and completing repairs in the shortest ossicle time frame. My service advisor Eric Tellechea, has been extremely helpful in scheduling and meeting my service needs. More
by GARRISTHEPEARL
Employees Worked With
Eric Tellechea
April 17, 2021
Can’t beat great great customer service you get at Vera Cadillac. And with the amount of vehicles we purchased you need a good service department Cadillac. And with the amount of vehicles we purchased you need a good service department More
by MARC35
Employees Worked With
Karen is the BEST!
April 16, 2021
I asked them to pull a car out of their inventory before the mileage was reached, they normally would, because I wanted that color and they did. The salesman was very attentive to my wishes. the mileage was reached, they normally would, because I wanted that color and they did. The salesman was very attentive to my wishes. More
by b.rsimmer
Employees Worked With
Roberto Vasquez, Daniel Fratianni
April 16, 2021
Overcharged by $500 for a $39 part.Told the service people at nine in the morning to fix it at 12 it was ready for that part and it cost that much labor that is outrageousI have bought three vehicles f people at nine in the morning to fix it at 12 it was ready for that part and it cost that much labor that is outrageousI have bought three vehicles from you in the last four years that will be the last one More
by DATARPON2
Employees Worked With
Repair
April 15, 2021
Jason Back is who to ask for. He’s very friendly, kind, responsive, straightforward, and respectful of your time. He could tell I wasn’t a fan of the car buying process and did everything he could to move responsive, straightforward, and respectful of your time. He could tell I wasn’t a fan of the car buying process and did everything he could to move the process along and ensure everything went smoothly. More
by michellewj
Employees Worked With
Jason Back
April 15, 2021
Courteous and helpful. Very nice atmosphere. Check in check out was very convenient. The cashier explained the ball adequately. Will be back soon for next service. check out was very convenient. The cashier explained the ball adequately. Will be back soon for next service. More
by Mary J
Employees Worked With
Edwin
April 15, 2021
Ivyette .waa very helpful and service time was accurate job well done uve been a customer for about 20yrs so I'm a long time customer service is good job well done uve been a customer for about 20yrs so I'm a long time customer service is good More
by ANNETTEMOORE64
Employees Worked With
Iyevett
April 14, 2021
I appreciate the beautiful work done on my car!! Have always been treated with arrention to details, professionalism and courtesy!! Have and will continue to recommend Vera Cadillac! always been treated with arrention to details, professionalism and courtesy!! Have and will continue to recommend Vera Cadillac! More
by will6003
Employees Worked With
Gio and Francisco
