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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,577 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,577 reviews

September 30, 2021

My advisor Gio is the absolute BEST! My car was ready as promised! Gio made sure my car was washed as well. Thanks Gio More

by Docmaylor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Oct 01, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great weekend.

September 30, 2021

love my service writer, Gio he is great to deal with, professional, great listener that solves any car issues. More

by VALS954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for your continued business, your recommendation, and the shout out for Gio! Have a great weekend and we'll see you next time.

September 29, 2021

Jason was very professional and helpful! I enjoyed working with him and his team. I found they were quick, honest, and humble which is hard to find in a car dealership! Thanks team! You have earned More

by mccroryshayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for sharing your experience with the Vera Difference and for giving us your business. We look forward to seeing you next time. Take care!

September 29, 2021

The service advisor was outstanding . Mikell was very professional and went above and beyond fixing the problem and explaining the features on the vehicle. More

by anubis1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mikell
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Mikell. Have a great weekend.

September 29, 2021

Customer friendly and the service was preform in the estimated time. Only issue was labor unit cost($185/hr). Next time I will shop other repair centers More

by rbigshot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan service rep.
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Sep 29, 2021 -

Vera Cadillac responded

Thank you for the review and the feedback. We appreciate all feedback as we work to continuously improve our level of customer service. Take care.

September 29, 2021

Great same day service, Erick was patient, knowledgeable and highly professional. We even got a courtesy car wash. Definitely recommend! More

by Raquel P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick
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Sep 30, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation! Have a great weekend.

September 29, 2021

Excellent fast service , excellent advisor and easy smooth transaction . Would recommend in future and use again More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor listed
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for the recommendation. We are so glad to have won your business. Take care and we'll see you next time.

September 29, 2021

They were very efficient and provided excellent customer service. The whole process from choosing the car and completing the finance application online, was great. The salesperson was very informative about More

by odettecabrera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Hazlett
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Sep 30, 2021 -

Vera Cadillac responded

Thank you for the recommendation and congratulations on your vehicle purchase! We hope you enjoy your vehicle and look forward to seeing you back at Vera for your first oil change.

September 28, 2021

I had a great experience with the service I received at Vera Cadillac. I would recommend this dealership to anyone. More

by larinma01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anwar Johnson
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Sep 28, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. We love hearing from happy customers. Take care and we'll see you next time.

September 28, 2021

Everything went fine. Just engine came on after car was serviced. I only have 25000 miles on a 2016. Advisor said all was good. More

by Tonymitchell1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
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Sep 29, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. If you have any additional questions regarding your recent service, please don’t hesitate to contact our Service Manager, Leo Pena at (954) 517-7842.

Sep 30, 2021 -

Vera Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Take care!

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