Back

Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,030 Reviews

1,030 Reviews of Vera Buick GMC - Service Center

Sort by
September 07, 2024

Chris the service advisor was great to work with. We was always on top of the decal and waiting on the parts he was in constant contact with me. More

by Joseph Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Service Advisor
Sep 09, 2024 -

Vera Buick GMC responded

Joseph, Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

September 07, 2024

It was time to replace my tires and I went to my trusted source. The Vera advisors gave me the guidance I needed to make an educated decision. More

by Dborges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 09, 2024 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

September 06, 2024

Vera Cadillac always provide excellent service. The staff is amazing every time I am there. More

by LSAVVY04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Sep 06, 2024 -

Vera Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

September 06, 2024

Unmatched professionalism & luxury courtesy that you don’t find any & everywhere. I only bring my truck here from now on. More

by samsinwildfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 06, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

September 06, 2024

Everyone in the service department is wonderful! We can't think of a better dealer to trust our vehicles with. Giovanni is amazing! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Sep 06, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out, Chris. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2024

Just a basic Tire rotation became a car alignment issue. Went to the place twice and no solution found. Ended up going to tire kingdom. They did a proper tire rotation and the issue was solved in 20 minutes More

by cancobando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see it
Sep 08, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gustavo Rodriguez Service Director

September 05, 2024

I have been bringing all of my vehicles for over a decade. Their work & staff are excellent. Gio Rubio is the best advisor I have ever had More

by vincenzodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Sep 05, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gio always delivers such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2024

Great experience. I worked with Carlo the sales rep and the manager Chris Vera. What a winning team! These gentlemen worked diligently to ensure we found the right veh More

by ADAMDGILLILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlo Rasmijn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Vera Buick GMC responded

Adam, Thank you so much for your kind words for Carlo Chris, and our team. We appreciate you for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2024

Excellent customer service and Mr. Edwin Montoya always kept me inform about everything with my truck! More

by Dre23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Montoya
Sep 05, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Edwin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

September 05, 2024

Vera's body shop workers are very unprofessional and unethical. My 2023 Yukon was in body shop for over a month to fix several imperfections on paint throughout the vehicle. They called me to say: "It's More

by AVRAHAM TRAHTEMBERG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez, Peo Pena, Giovanni Rubio, Gustavo Abreu, Nestor Suarez
Sep 05, 2024 -

Vera Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Avraham. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. Leo Pena Service Manager

...
8
...