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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,030 Reviews
Call Service Center (954) 871-2630

1,030 Reviews of Vera Buick GMC - Service Center

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September 14, 2024

First vehicle purchased at this dealership. It was a great buying experience. Excellent customer service. More

by twadem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez, Jose Denis
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Sep 15, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 13, 2024

No one answer the phone. I had to wait 45 minutes to get my car. More

by lee47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Sep 15, 2024 -

Vera Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leonardo Pena Service Managet

September 13, 2024

Gio Rubio did an excellent job, as always, to make sure all service items were addressed quickly and completely. Always get GREAT service. More

by JOE.CARVALHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
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Sep 13, 2024 -

Vera Buick GMC responded

Thank you, Joe, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2024

Great service! Everyone is pleasant and they have your car ready by whatever time the promise. More

by ANNBLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Vera
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Sep 12, 2024 -

Vera Buick GMC responded

Ann, Thank you! Louis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2024

Mr.Leo Pena was the best! He was professional and kind. He want us to leave there satisfied. More

by James Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Leo Pena
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Sep 11, 2024 -

Vera Buick GMC responded

Thank you for providing this feedback, James. Please don't hesitate to reach out if we can be of any further assistance, we are always happy to help! Experience The Vera Difference Gustavo Rodriguez Service Director

September 09, 2024

The bumper is coming off of my 2024 GMC Canyon in addition to moisture in one of the lights. I took it to the dealer three weeks ago, I was told they would need to authorization from GMC. I am yet to More

by BOX12471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armando Arratia-Gomez
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Sep 09, 2024 -

Vera Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

September 08, 2024

The service at Vera Cadillac was exceptional. Armando tried very hard to make sure I was well taken care of. I was in and out in no time! I will definitely be back. More

by Jenlyn20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Armando
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Sep 09, 2024 -

Vera Buick GMC responded

Jenlyn, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Armnado and our service team met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 07, 2024

Always courtesy and professional when assisting the customer in rectifying the problem or problems with their vehicle. When given a time frame for repairs are close to the time given. More

by CLINIQUESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez, my service advisor
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Sep 09, 2024 -

Vera Buick GMC responded

We are very happy to hear Conrad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

September 07, 2024

When my GMC broke down My service man (Jean) worked quickly to get my vehicle in service and out. i was amazed Thank you More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Vera Buick GMC responded

Gerry, Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad Jean and our team were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

September 07, 2024

Me encanta la atención de el señor que me atendió excelente buen trabajo sigan así , gracias bendiciones More

by niurka05lopez
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and Nathan and our team look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

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