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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,030 Reviews
Call Service Center (954) 871-2630

1,030 Reviews of Vera Buick GMC - Service Center

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September 27, 2024

Just don’t try to help the customer save money. Instead the place is like a vampire: everyone is trained to suck every dime out of the customer. More

by keithdickens13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 30, 2024 -

Vera Buick GMC responded

Keith, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gustavo Rodriguez Service Director

September 24, 2024

Rafael Martinez made the whole process of buying an HEV enjoyable and painless for me More

by Damons
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

September 21, 2024

Everybody at the dealership plus my salesman worked diligently to get me out of there in enough time to pick up my children from school. I appreciate everything they did for me. We’ve been buying cars More

by info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 19, 2024

Great customer service, Very polite and informative. Been a loyal customer and continue to stay that way. Always treated with the upmost respect and greeted with warm welcome and smiles. More

by t.rodriguez1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

September 18, 2024

Great job and great service and great ride home from the dealership and great ride back More

by CAPTTJ13
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando in service
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Sep 19, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear Armando and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

September 16, 2024

Purchased a truck. Pleasant staff. Efficient. Having remote vehicle storage is inconvenient, knowing what is there is important. More

by kevenrklopp68
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Keven. We're glad to hear we delivered an overall positive experience! Experience The Vera Difference Gustavo Rodriguez Service Director

September 16, 2024

I was very pleased with Eric and the way he handed my vehicle thanks again More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 16, 2024 -

Vera Buick GMC responded

Armando, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Vera Buick GMC. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

September 15, 2024

The best experience I have had in any dealership People were very friendly in and out quick More

by ns0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Alter, Baho Agbas
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Sep 15, 2024 -

Vera Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

September 14, 2024

the service at vera buick was great , the sale person Leor ivy was great taing care the issue that i had with my 2024 Pick Encore.Very satisfy . More

by Domenico Capurso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Domenico, for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

September 14, 2024

Easy online scheduling- Quick check in - Great Customer Service by Service Advisor M. Hernandez - Complimentary car wash More

by Scott & Desirae H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M. Hernandez
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Sep 15, 2024 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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