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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,030 Reviews
Call Service Center (954) 871-2630

1,030 Reviews of Vera Buick GMC - Service Center

Sort by
October 08, 2024

Good service, but the part was promised on one day, but arrived 3 weeks later. More

by romangod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 08, 2024 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

October 06, 2024

This is my first service after I bought my GMC truck there. The service was great, Thank you Rubio More

by whyteway1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GIOVANNI RUBIO IN SERVTCE DEPT.
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Oct 07, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that Rubio had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

October 05, 2024

First Alex Padron is a great service writer, but when you leave your car for 2 weeks and you return from vacation and they just started on your car is wrong. Again I will come back to Vera but not if this ha More

by PIGPEN854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Padron
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Oct 07, 2024 -

Vera Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Leo Pena Service Manager

October 05, 2024

This is the third car from Vera. Service is always excellent. Before the sale and after. That is 75% of why I keep going back to Vera More

by fleetaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Higuera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

October 04, 2024

Anwar was a pleasure to deal with and beyond helpful. I hope he gets to see this More

by CHRISWHITE1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwar Johnson
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Oct 05, 2024 -

Vera Buick GMC responded

Chris, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anwar met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

October 03, 2024

I brought my car in with tire pressure issue and they fixed it and cleaned my car within my time frame Thanks More

by dolorespegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 03, 2024 -

Vera Buick GMC responded

Doroles, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 02, 2024

The service was excellent, from the night supervisor who helped me park my car and fill out the night keys drop box! Then the excellent service I received from Alex and arranging a ride to pick up my GMC En More

by bobblakely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 02, 2024 -

Vera Buick GMC responded

Hi Bob: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

October 01, 2024

Great job. Very professional. I was so impressed with how well they helped me to get through the process without having any issues. The time that I spent to hav More

by Aymara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, boss, Conrrat, and the cashier
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Oct 02, 2024 -

Vera Buick GMC responded

Aymara, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

September 30, 2024

A very well ran operation. Clean and gave me confidence of skills to repair my denali. More

by wrighteye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Johnson service writer
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Oct 01, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

September 29, 2024

Everyone is the dealership was very helpful and professional. Baho helped me complete my deal and he really helped me get to the number I wanted. I brought my baby along and everyone was very atten More

by luanne.rodriguez
Recommend Dealer
Yes
Employees Worked With
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baho Agbas
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Sep 29, 2024 -

Vera Buick GMC responded

Luanne, Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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