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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,115 Reviews
Call Service Center (954) 871-2630

1,115 Reviews of Vera Buick GMC - Service Center

Sort by
February 26, 2024

East and trustworthy Pickup and loaner must have in servcie Fair prices and good service More

by victorsendrowicz
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 26, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Victor, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

Prompt, professional, courteous. Pleasant experience. Got the work done quickly and efficiently. Overall, a very positive experience. More

by JOE.CARVALHO
Recommend Dealer
Yes
Employees Worked With
Giovanni and Michael
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you, Joe, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

Excellent job done always maintaining communication open about the process and were very easy to talk too More

by dalmarican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

If you have a diesel truck, make sure you’re very specific with your service advisor on getting your truck serviced. If you have a 3500 with an 8 foot bed definitely do not go to the dealership you c More

by EZP1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Alter
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

February 24, 2024

The Service team was excellent to work with customer service excellence all the way. The vera hospitality is truly A+. More

by sammon01
Recommend Dealer
Yes
Employees Worked With
GIOVANNI RUBIO, Hamid Kootval and Jhaden Ricardo
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 22, 2024

Michael Cratos Professionalism, and a clean friendly environment, attitude was on point, no complaints Everything on timely More

by scevariste
Recommend Dealer
Yes
Employees Worked With
Michael crayon
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Feb 23, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 21, 2024

Great customer service, Eric was always keeping me up to date on a daily basis. More

by christianmeitin
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 22, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Eric here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

February 21, 2024

While looking for a leak in the trick my passenger door was damaged. Was told they would repair it but have not. More

by DOROTHYT6282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric in service
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Feb 21, 2024 -

Vera Buick GMC responded

Dorothy, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

February 20, 2024

Anwar is a very capable and kind person I'll advise to everyone to have a car service from Vera Buick GMC More

by enricotuminelli
Recommend Dealer
Yes
Employees Worked With
Anwar
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Feb 21, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, Anwar, and our team look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 18, 2024

100 percent satisfied with my experience. Fast and friendly service. Service assistant actually went above and beyond to provide the help I needed. More

by williambutler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Cato
Report | Print
Feb 19, 2024 -

Vera Buick GMC responded

Thank you, William, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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