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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,033 Reviews

1,033 Reviews of Vera Buick GMC - Service Center

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April 10, 2024

This is my 5th vehicle from Vera and I keep coming back not for there professionalism but because how genuine everyone is. More

by a.ferran005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

April 09, 2024

Loved my experience here! Brought my car for an oil change and returned my car like it was brand new! They were also quick and efficient and I will definitely be bringing my c More

by Serenaspatel26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Apr 10, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 08, 2024

Very satisfied. Work done good. A loaner was provided. Supervisor heard a ticking noise and told my advisor Chris to check it out. Thank God he did car More

by eddie.sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 09, 2024 -

Vera Buick GMC responded

Eddie, Thanks for sharing your thoughts about your experience with Vera Buick GMC. Chris and our service team appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 07, 2024

Prompt service and professionalism Mr. David went over the service I wanted it was done in a timely manner More

by knightmc1960
Recommend Dealer
Yes
Employees Worked With
David
Apr 07, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 07, 2024

I went over all the services I wanted done for my vehicle. Mr. Headley understood my concerns and got everything done in a timely manner More

by knightmc1960
Recommend Dealer
Yes
Employees Worked With
Mr. David Headley
Apr 07, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 05, 2024

Service was great. Mikell kept me updated on progress and recommendations. Highly recommend Vera for service. More

by MM316FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Apr 07, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 05, 2024

Swift service, good communication with the personnel, and internal and external car wash. I have known this dealership for years and must admit that I will buy another car from them. More

by marcindec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Ceballos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think Michael?
Apr 07, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2024

It was a pleasure working with service advisor Mr. Michael Crato. He provided premier customer service, and provided timely updates on the progress of the repairs. The service technician did quality More

by Scottjulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Crato service department
Apr 04, 2024 -

Vera Buick GMC responded

Scott, Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful service feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2024

All needs met in a timely and courteous manner As always when I service my vehicles More

by lagunadan
Recommend Dealer
Yes
Employees Worked With
Eric (service writer)
Apr 04, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 04, 2024

Fantastic service team work! Gio Rubio was my service advisor… He delivered very professional service for my 2023 Buick Envision. I couldn’t be more pleased with my experiences a More

by nuclear16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Pena
Apr 05, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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