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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,100 Reviews

1,100 Reviews of Vera Buick GMC - Service Center

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March 14, 2025

The team was very professional, prompt, and delivered beyond my expectations when compared to other dealerships I’ve engaged with. I found the team to be very friendly and accurate regarding timing for t More

by JARED34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Mar 16, 2025 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 14, 2025

This dealership has the best service team. I am very impressed with their customer service. Christopher is the best and I am satisfied with the quality of service that you provided to me. More

by DKALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 16, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 14, 2025

Asked for service and it was given nothing special no bells or whistles, nothing impressive More

by LEONARD RHEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikel
Mar 16, 2025 -

Vera Buick GMC responded

Thank you for providing this feedback, Leonard, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gustavo Rodriguez Service Director

March 12, 2025

Dealership was well put together but as far as customer service and quality Cari g for their customers I would have to say it’s one star. Dropped off my truck for warranty work and was told the technicians More

by LATIN00004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Mar 13, 2025 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gustavo Rodriguez Service Director

March 10, 2025

I love this dealer. I go here for all of my services. They’re fast, reliable, and convenient prices! Everyone greets you and asks if you need help. More

by Nina Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Mar 10, 2025 -

Vera Buick GMC responded

Thank you, Nina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

March 08, 2025

It was a great experience, everyone was really helpful and nice and I love my purchase More

by carolina121705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Soza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 08, 2025

I love Vera service I am going to start taking my chevy here too. They are polite and offer great service. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

March 06, 2025

The service was excellent as always thanks to the staff and crew of mechanics and personnel. More

by JOSEPHCRUMBLEY0726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor,mechanic s
Mar 07, 2025 -

Vera Buick GMC responded

Thank you, Joseph, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 03, 2025

My service advisor was sensational, he provided me with prompt and courteous service. I will refer this dealership to everyone looking to receive great service. More

by GPEAK02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Mar 03, 2025 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 28, 2025

Vera Buick count with an excellent Service Department, very friendly and professional staff, my best experience regarding buying my cars More

by Rosanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I want to recognize and thank Edwin at Service Department
Mar 03, 2025 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rosanna, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director