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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,050 Reviews

1,050 Reviews of Vera Buick GMC - Service Center

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December 09, 2024

Great service, they picked up my car at work at 8am for a recall and was dropped back by 2:30. More

by ejjmarinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 09, 2024

Absolutely Awesome! ! My car was towed in and Eric T. was the best Service Consultant!! More

by BIRDR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
Dec 09, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

December 08, 2024

My experience at Vera with the service advisor Conrad was absolutely amazing! I highly recommend this advisor! Make sure to ask for him, he will give you family treatment! Thank you Conrad!!!! More

by CARDMAGIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Conrad delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

December 08, 2024

vera is a good dealership ,I actually purchased the vehicle there. assisting the customer get home is a great help ,thank you. More

by JGREENEYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex /Service
Dec 08, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

December 07, 2024

From the moment I walked in the door I really felt at ease with my salesman Gus Guerra. I felt like if I was buying a car from a relative. The GM Mario Diaz also made sure I received the right deal wit More

by Penate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Vera Buick GMC responded

Thanks for sharing your thoughts about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

December 06, 2024

The truck has been serviced several times and all job orders were complete in a timely matter. David the service advisor was very professional and informative. More

by A211GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. David Headley
Dec 08, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

November 29, 2024

The service center failed to advise me why the speed limit sign disappeared 7 days after I purchased the vehicle. A global reset did restore the speed limit sign. More

by susanpartain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Vera Buick GMC responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you. We look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

November 29, 2024

I've been coming here for years and the treatment never changes they treat you like family and I'm truly grateful thank you for your hospitality More

by ABOYKIN5066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 01, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

November 29, 2024

Excellent Giovanni was very professional and couldn't be so pleased with his service! Excellent Giovanni was very professional and couldn't be so pleased with his service the best! More

by Dmvdiaz7
Recommend Dealer
Yes
Employees Worked With
Giovanni at Service
Dec 01, 2024 -

Vera Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Giovanni here at Vera Buick GMC. Experience The Vera Difference Gustavo Rodriguez Service Director

Dec 01, 2024 -

Dmvdiaz7 responded

Excepcional service at Vera Buick GMC Thank you! Daisy Diaz

November 28, 2024

Excellent service, great customer service. I would recommend anyone who needs service to their cars or trucks. More

by george920
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 01, 2024 -

Vera Buick GMC responded

Thank you, George, for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director