1,116 Reviews of Vera Buick GMC - Service Center
The staff at Vera is amazing, thanks to Gio I had an amazing experience amd will definitely take my car back to Vera service department amazing experience amd will definitely take my car back to Vera service department More
This is the dealership I bought my GMC Terrain from and continue to service there. I had an issue that was very difficult to diagnosis but they were able to determine what was the cause of the problem. I c continue to service there. I had an issue that was very difficult to diagnosis but they were able to determine what was the cause of the problem. I can say with all confidence that they provided A1 service. More
Karen is always very professional and courteous and helps me obtain any discounts that I could be entitled to on the work. She always offers to wash the car. me obtain any discounts that I could be entitled to on the work. She always offers to wash the car. More
Great service & communication. Plus the courtesy pick up was extremely convenient. Plus the lounge complimentary coffee and comfortable seating. Very professional establishment. Will visit again. was extremely convenient. Plus the lounge complimentary coffee and comfortable seating. Very professional establishment. Will visit again. More
Convenient and very friendly. The valet concierge service was wonderful. They really know how to do it. My fiancé doesn’t even get that Lind of white glove service at the Mercedes dealership. was wonderful. They really know how to do it. My fiancé doesn’t even get that Lind of white glove service at the Mercedes dealership. More
The service was excellent as usual. A hook is needed The service was excellent as usual. A hook is needed on the door of the handicap stall in the ladies restroom. It has been missing for years no The service was excellent as usual. A hook is needed on the door of the handicap stall in the ladies restroom. It has been missing for years now. It should have been fixed by now. More
The 5 stars is for the service manager. I left my truck there for service and they didn’t fix it properly and the tech actually broke something else. The service advisor would not respond to me or correct there for service and they didn’t fix it properly and the tech actually broke something else. The service advisor would not respond to me or correct the issue. It took the service manager getting involved to get my issue taken care of. But in the end he had it repaired and handled correctly. So I’m giving a 5 star rating for the fact they actually took responsibility and did what needed to be done. Hopefully next time the advisor won’t need a manager to directly intervene. I will be returning to this dealer for future service needs. More
Service Representative Mikell was knowledgeable, polite and specific about what to expect and the length of time it is expected to take. Rate excellent service and specific about what to expect and the length of time it is expected to take. Rate excellent service More