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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,050 Reviews

1,050 Reviews of Vera Buick GMC - Service Center

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April 12, 2021

Karen the advisor was top notch and met the tech Kenny that answered all questions and truly a professional, I was kept updated on all the progress during the service visit More

by chevy7303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen and Kenny
April 12, 2021

Twice my car has been returned to me with damage first they scratched the paint while installing entertainment systems then damaged the center console with two consistent deep scratches. More

by joker171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
April 12, 2021

I am amazed by your professionalism and customer service. The service was definitely first class and unforgettable. You guys got me back on the road fast! More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette , Giovanni,
April 10, 2021

Excellent customer service provided by Jonathan! Service was quick and efficient! Went in to repair a nail in my tire, and oil change service and Jonathan was very helpful and courteous! More

by CBARREIRO80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
April 10, 2021

The people at Vera are so friendly and helpful. They keep their schedule and wait time is minimal. I would recommend anyone seeking a Buick to check them out. More

by MADDELINE.MARTORELLA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Thanks to Alejandro for an excellent service as always, to Carlos Caballero, Gabino Ramos. I love to work with you guys. Always helpful to me. More

by CLAUDIACABRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
April 08, 2021

It took longer than anticipated for the car to be completed. I had to call to see if it was ready for pickup. Once I got there, the car had been cleaned inside and out. That was a pleasant surprise. More

by DNEVERS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
April 08, 2021

I took my car for an oil change. My service advisor, Gio was so professional and caring. Personally showed me their waiting room. He told me that it should take less than a hour. It only took 25 minutes! Gi More

by AMANDAFERNANDEZ011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

If you are in the market for a vehicle I would definitely refer Vera. I have been coming to this dealership for the past 10 years and have had nothing but great sales and service experiences. More

by edjminks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni and Ivette in service dept. 5stars
April 08, 2021

1st service visit for 5k service. When the valet brought my vehicle out, he instructed me that I should turn the temperature down as it was left at 89 degrees. The oil life indicator was not reset after an More

by et1jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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