1,050 Reviews of Vera Buick GMC - Service Center
Karen the advisor was top notch and met the tech Kenny that answered all questions and truly a professional, I was kept updated on all the progress during the service visit that answered all questions and truly a professional, I was kept updated on all the progress during the service visit More
Twice my car has been returned to me with damage first they scratched the paint while installing entertainment systems then damaged the center console with two consistent deep scratches. they scratched the paint while installing entertainment systems then damaged the center console with two consistent deep scratches. More
I am amazed by your professionalism and customer service. The service was definitely first class and unforgettable. You guys got me back on the road fast! The service was definitely first class and unforgettable. You guys got me back on the road fast! More
Excellent customer service provided by Jonathan! Service was quick and efficient! Went in to repair a nail in my tire, and oil change service and Jonathan was very helpful and courteous! was quick and efficient! Went in to repair a nail in my tire, and oil change service and Jonathan was very helpful and courteous! More
The people at Vera are so friendly and helpful. They keep their schedule and wait time is minimal. I would recommend anyone seeking a Buick to check them out. their schedule and wait time is minimal. I would recommend anyone seeking a Buick to check them out. More
Thanks to Alejandro for an excellent service as always, to Carlos Caballero, Gabino Ramos. I love to work with you guys. Always helpful to me. to Carlos Caballero, Gabino Ramos. I love to work with you guys. Always helpful to me. More
It took longer than anticipated for the car to be completed. I had to call to see if it was ready for pickup. Once I got there, the car had been cleaned inside and out. That was a pleasant surprise. completed. I had to call to see if it was ready for pickup. Once I got there, the car had been cleaned inside and out. That was a pleasant surprise. More
I took my car for an oil change. My service advisor, Gio was so professional and caring. Personally showed me their waiting room. He told me that it should take less than a hour. It only took 25 minutes! Gi was so professional and caring. Personally showed me their waiting room. He told me that it should take less than a hour. It only took 25 minutes! Gio came to the waiting room and took me to the cashier. They both were very nice. I was in and out in 30 minutes. The service area is very clean and they have hand sanitizer everywhere. Everyone very friendly. More
If you are in the market for a vehicle I would definitely refer Vera. I have been coming to this dealership for the past 10 years and have had nothing but great sales and service experiences. refer Vera. I have been coming to this dealership for the past 10 years and have had nothing but great sales and service experiences. More
1st service visit for 5k service. When the valet brought my vehicle out, he instructed me that I should turn the temperature down as it was left at 89 degrees. The oil life indicator was not reset after an my vehicle out, he instructed me that I should turn the temperature down as it was left at 89 degrees. The oil life indicator was not reset after an oil change/lube/tire rotation. Not what I was expecting after hearing of great things about this dealership. More