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Vera Buick GMC

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
1,361 Reviews
Make the brief trip from Miami, Hollywood, or Broward County to Vera Buick GMC in Pembroke Pines, FL. We offer the selection of new and used cars that FL Buick and GMC drivers have been searching for. Don't forget to verify the hours our departments are open. Come visit us for a test drive today!
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300 S University Dr

Pembroke Pines, FL

33025

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Showing 1,361 reviews

March 01, 2024

Always go to Vera because the warm welcome everyone give me from Alex welcome me when I bring my car to repair to Carlos when we come to purchase a vehicle that why we always come to Vera Cadillac More

by 7420heat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Padron
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Mar 01, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 28, 2024

I've been a customer since 2015 and the service has been excellent. I haven't had a bad experience. More

by rachelhaugabook1954@gmail.com
Recommend Dealer
Yes
Employees Worked With
David Benjamin
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Feb 28, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department, Rachel! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

February 26, 2024

Awesome service, Giovanni Rubio took excellent care of me and my vehicle. Highly recommend Vera GMC! More

by Stockey79
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 26, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Giovanni met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

February 26, 2024

Awesome experience, highly recommend Vera Made the purchase extremely easy Best car buying experience I've ever had More

by Stockey79
Recommend Dealer
Yes
Employees Worked With
Jimmy And Giuseppe
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Feb 26, 2024 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Jorge Morales General Sales Manager

February 26, 2024

Kamal was excellent. Knew his stuff and wasn't overbearing. Will be sure to refer friends More

by docdean
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabino Ramos
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Feb 26, 2024 -

Vera Buick GMC responded

We are very happy to hear Kamal provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

February 26, 2024

East and trustworthy Pickup and loaner must have in servcie Fair prices and good service More

by victorsendrowicz
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 26, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Victor, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

Prompt, professional, courteous. Pleasant experience. Got the work done quickly and efficiently. Overall, a very positive experience. More

by JOE.CARVALHO
Recommend Dealer
Yes
Employees Worked With
Giovanni and Michael
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you, Joe, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

Excellent job done always maintaining communication open about the process and were very easy to talk too More

by dalmarican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

February 25, 2024

If you have a diesel truck, make sure you’re very specific with your service advisor on getting your truck serviced. If you have a 3500 with an 8 foot bed definitely do not go to the dealership you c More

by EZP1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Vera Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

February 24, 2024

The Service team was excellent to work with customer service excellence all the way. The vera hospitality is truly A+. More

by sammon01
Recommend Dealer
Yes
Employees Worked With
GIOVANNI RUBIO, Hamid Kootval and Jhaden Ricardo
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Feb 25, 2024 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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